The first time I went Ana she did a great job on my hair and for a reasonable price, below what I paid at Seattle's Mode Salon ( ~$150 for a cut and color). But the second time I went was an awful experience. First I was told to get my own smock, but I didn't know where they were, while Ana checked her messages for 10 min. When she finally started she talked me into subtle highlights, which is what she talked me out of on my first visit. She started by coloring my roots, then shampooed, dried my hair and then did an all over foil with one dye!!! HOW is this a highlight?? My hair has NO highlights and yet she charged for highlights, total charge $240! And I sat there with chemicals on my head for 4 hours, much longer than I ever have and my hair has been a frizzie mess! She also doesn't watch the time, when she says I'll be back in 5 min. to check you, she comes back in 15 min. I won't be going back!
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