I ordered flowers for my mom because she broke her hip and was having surgery. I ordered them well before the 1 pm cut off for same day delivery that it said on the web. About 2 hours later I received an email saying that they were done delivering for the day and that my order would go out on monday. I called to see what the issue was and was given the excuse that the hospital doesn't take deliveries saturday afternoon. I called the hospital who said they had no such rule. When I called the florist to let them know I was met with a hostile manager who said that she had 9 weddings today and she didn't have time to argue with me. Translation:they were overbooked and didn't want to make the delivery, however they would be happy to take my money and do it when it suited them. I used Blumen Garten who delivered the flowers just fine. Oh right and the owner has now tracked my awful reviews of her store and commented on them, insinuating that I cussed at her over the phone and that the Hospital has this rule, She also seems to think that emails aren't time stamped and the I am incapable of reading those times to see the difference in time between when my order was placed and when I was told they couldn't deliver. Don't use them. go to Blumen Garten who were lovely and not confrontational.
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