I left clothes for dry clean at that place twice because it is in very close proximity to my residence. The first time was ok although the fake servility of the owner didn't strike a good chord with me; the second time I left two pairs of pants that their staff lost, probably giving them to another customer. The first time I tried to reclaim them, I couldn't get past the lady working there who suddenly ""forgot"" English. When I went again, the owner happened to be there, and assured me he would find my lost pairs of pants -- he never called back, in more than a month and a half. On issues of monetary compensation he was mute. One of the pairs was part of a suit, so the jacket is now worthless due to the specific design -- and on top of everything, he had the insolence to give me ""his precious piece of advice"" that I shouldn't hand for dry clean parts of suits separately. Well maybe I shouldn't, but I am certainly not using again the services of a place that somehow got voted as the best dry clean on Citysearch?!
Pros: Not sure
Cons: Sloppy service
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