I'm very disappointed in Dr. Silvers practices. I went in to have a 2nd opinion from a specialist instead of General Practitioner.I did various tests and I had appointments which I spent plenty of time waiting in a room for him to come in. I could always hear him outside the room talking on the phone. The walls are PAPER thin, so if you want to talk about anything private don't be surprised if someone outside or next door can hear you. Im not sure how this bodes with HIPAA laws. In any case, when I did finally see him for the first time he hardly examined me and based on one or two symptoms I didn't have he insisted I did not have this condition. but yet I can go online and read hundreds of stories about people who only had one or two symptoms and were passed off like this before as well. On my second appointment they had me come back JUST TO READ ME MY TEST RESULTS in which he said ""Everything was normal"". I cannot for the life of me figure out why I needed to have an appointment just to spend 5 minutes of him telling me my results are normal. Im glad I dont pay a copay because that was a waste of my afternoon. Also, they continually say my result is ""low normal"" and I think well its either low or its normal...which is it. they give me no course of action or treatment except to say ""check back in 6 months."" One of the times they didn't even order the right lab work and didn't call me to tell me not to come because they didn't have the tests done. instead I drove all the way there sat in a waiting room for them to come in and tell me that they dont have results and ""just call tomorrow.""
The woman at front is very nice, but the front office is a pig sty. Its so messy and I probably should have taken that as a good sign as to how the business operates. a lot can be said for first opinions. They need to get with the times and get off this ""paper documents"" and go completely computer. The front desk is swamped with files and notes and papers everywhere. there is no organization and often it requires searching to find things.
I would not recommend this clinic to anyone. Im currently looking for a THIRD opinion and hopefully Ill find a doctor who will actually check up on other things that could cause the same symptoms Im having instead of one who passes them off.
Mark Silver is also very abrasive with his patients. If you happen to come in with a list of questions to ask him FORGET IT. he'll get very frustrated. try to interupt you before you finish and when you want the ""patient version"" not the medical terms or you have an extended question on the subject he repeats the same answers and doesn't elaborate at all. when he comes in you can tell he just wants to hurry up and be done with you. He doesn't have any manners when it comes to making you feel like you're a valued patient or even like he enjoys helping people and thats why he does this.
Im not sure why he doesn't just retire. I think he needs to. In any case, I'd strongly suggest looking elsewhere. you will not like this clinic.
Pros: I can't even think of one.
Cons: Too many to even list.
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