This salon doesn't even deserve 1 star.
I grew up going to Visible Changes. My mom, sister and I all went to visible changes. That is until they ruined my wedding day. I talked about my wedding day hair with my hair dresser ever since I started college. Finally the day had come! My mother got her hair done earlier that day and confirmed with my hair dresser that she was doing my hair that evening. As my air brush make up was being applied Visible Changes calls me saying they need to bump me back 30 minutes. Not to mention my sister was her next appointment so that would bump her back 30 minutes. Yikes, it went downhill from there! They didn't double book me, the apt before me was really for an up-do. The lady I had been going to all of my life could have said no, I can't do this I have Rachel's wedding hair next and I won't have enough time. Nope, that didn't happen. She took the job and made me wait. Wait on my wedding day! Everyone knows you are a schedule the day of your wedding! I was furious and extremely disappointed. Of course I was emotional. I had to remove my fake eyelashes from crying and re-apply makeup because the tears ruined the air brush make up I just paid for.
Word of advice, this salon, this hairdresser will sell you out in a heart beat to make money. They lost all of my family’s business!
Salon: Northwest Mall
Hair dresser: Blanca
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