Its hard to decide what's the worst thing about this place - the average but entirely overpriced food, the horrible service, the automatic 16% added gratuity on the horrible service or the fact that management argues with you when you try to resolve a problem.\r
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I went with a friend during Mardi Gras with a friend for lunch. The food was ok- I probably wouldn't go back but it wasn't horrible. Our service appeared drunk, SERIOUSLY, and told us a story about how he took a cab to work and found a digital camera in the cab and kept it (NICE ONE CHAD- way to be an honest and decent person!!) \r
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The bill was $58.85 to which they added 16% automatically ON A PARTY OF TWO. So the total with tax ended up being $74.01 which my friend and I split the check. I paid $37.01 and my friend $37.00. That should be the end of it. I have the signed copy as does my friend. WRONG. \r
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I called the manager when I found out that they charged me the FULL $74.01. In the course of the conversation the manager asked me if I had called earlier which I said I hadn't. Apparently he admitted that its happened ""a few times"". Honestly, I didnt' discover it untill I was reconciling my checkbook a month later- so this has been going on a LONG time. He explained that it happens when the server doesn't close out the ticket properly even AFTER the two cards were swiped and signed. \r
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The manager started arguing with me when I told him that it wasn't my fault his server didn't do his job properly and I was disputing the charge with my bank. I actually had to hang up on him because he started yelling about it. \r
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AVOID this place. Try Oceana!!
Pros: Convenient Location
Cons: Poor Service, Horrible Attitude, Automatic Gratuity
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