I really liked the customer service, they worked with me and they helped me to get into my dress, which all of us no it isn't easy sometimes. I have no complains until now, and I have just passed my first fitting, they were all really nice too and made me feel so special, the dress I ordered was about $2000 and they even gave me a free veil,one i picked not just a cheap one.
Pros: the cutomer service makes you feel like a princess
Cons: ambience isn't great
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