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Mixed feelings - Review by citysearch c | Associates Of Otolaryngology: Jeffrey Raval, MD

Associates Of Otolaryngology: Jeffrey Raval, MD

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Mixed feelings 1/15/2009

My sister had her tonsils out with Dr. Dragul, and the surgery seems to have gone smoothly, however Dr. Draguls bedside manner and the knowledge of his staff leaves much to be desired. To start, we were not given any pre op instructions. This was the first surgery either of us have had, and so understandably my mom had a lot of questions for the dr. Not only did he act extremely put out in answering these questions, but when she called the office to ask about a medicine, the nurse told her to use one thing, and as soon as the dr was told what my mom got, he was upset she had gotten it! My sister nor the recovery nurses were told of a splint put in her nose, so during recovery it was almost yanked out without knowing what it was, and during her first post op visit, the dr told her he had removed the stitch in her nose, but then yanked it out right before she left, trying to cover the fact he had forgotten it was there! I'm glad my sister is healing alright, but I can't help think things couldve gone smoother, and I would ABSOLUTELY not reccomend this dr to anyone. Pros: Competent to preform surgery Cons: unorganized, unclear in explanations, staff very incompetent more
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