I've had FSN for about 5 years and think they are great! I've never posted anything before on any site like this, but after seeing what that other person wrote, I felt compelled to chime in. I've never had to wait even 2 minutes on hold to get a live rep if I needed help. I have them for phone and internet. Everyone I've ever dealt with has been nice and responsive. I've never had any trouble with my internet. One time my phone went out during a storm. I called repair and it was fixed the next day! I have a wire maintenance plan form them. The phone jack in my kitchen quit working. They were there the next day to fix it, no charge! I could not ask for more.
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