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Great Customer Service - Review by citysearch c | Empire Auto Group

Empire Auto Group

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Great Customer Service 5/8/2008

I had read the reviews for Team Certified before going down there to purchase a vehicle and was VERY VERY VERY turned off. I spoke not only to the rep for the online company that I applied with and to the sales guy Abdul and they reassured me that they would be able to help me. They explained to me that every person they see does not always leave happy because they do not always like the offers that they are presented with. Of course I thought it was a bunch of BS but decided what do I have to lose since I've been turned down countless places. I went down there on Saturday but because of my credit I could not purchase that day but Abdul did tell me to be patient because they had other banks they could try. Monday came and no word. I was starting to feel discouraged but yesterday they called because they found a bank that would finance me with the specifications I was wanting. I'm glad they called because I was starting to feel a lil irratated. So today I went down there and was able to purchase 07 Chevy Impala. All in all I did have to wait but the exprince I had was no where near as terrible as I had expected. I would recommend friends and family with credit issues to go there but I would have to tell them to be patient. Pros: They were willing to try everything they could to finance me Cons: I had to wait a few days for an apporval more
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