Took my 2007 Accord this week to this dealership. I think the actual service is good, but the staff is the worst. Chad seems the most helphful and attentive. I am a family physician so I am used to many different types of people and service personnel, but this staff is one of the most snooty and uninterested ones I have encountered; one service tech advisor had a cell phone plastered to her ear talking to a boyfriend, the cashier was busy talking to her friends on the phone about the night before while taking my money. The receptionist was busy giggling very, very loudly with the gentleman sales person. If you are not interested in buying a new car the sales people don't give you the time of day and look down their noses at you. Thought the actual service may be good, the outward perception is poor.
Pros: Car itself
Cons: Staff is arrogant and disinterested
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