I've had some great times at the Village Draft House but my last two experiences were terrible. The waitstaff paid no attention to some reasonable but specific requests and did not seem to mind delivering food that was very much below expectation. My main compaint is their arrogance and failure to treat a customer who was trying to be polite with respect. I do not expect fine dining but do expect the waitstaff to pay attention to simple requests. They seemed to be terribly bothered by the notion that a patron might not be satisified with an order. Until I hear that the quality of service has improved I'll find another place to enjoy some time out to relax. Fortunately, this place has competition.
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