The minute hand came off of a collector watch that I owned and I had a ridiculous time finding a watchmaker willing to fix it, they all wanted to send it back to the manufacturer. I went to Baileys, Banks and Biddle, Tourneau and many more fine watch stores that claims to have the best watchmaker- don?t waste your time, Hal Martins is by far the best. The best in service, knowledge, professionalism, you name it. I was pleasantly greeted when I walked in and was surprised to see the diverse selection of watches they carried, the greeter knew exactly who I was since I called in earlier. They gladly took my watch to the watchmaker and told me that they could get it fixed while I wait. Not only did they get it done within minutes, they perfected the job, the watchmaker came out and explained to me the mechanics of my watch and didn?t even charge me (I was expecting to pay at least $400)! If I can add 5 more stars to this rating I would. I will definitely get my next watch from them. Thank you Hal Martin.
Pros: everything!
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