This is the third review I have left. First review, 1 star, because they completely botched my highlight. Second review, 5 stars, because they offered to fix it for free. Now third review, 2 stars. The owner is so sweet and really nice to offer to fix my hair - he opened the salon early, he spent painstaking time on it, and was very kind about it, never bitter about having to fix one of his stylist's errors. I completely disagree with all the diva reviews of him. He seems like a wonderful person. The other man working there, Brian, is also so kind and wonderfully sweet. I really like both of them. They are the only reason I am giving two stars - I cannot bring myself to give just one again because they are so kind. The girl, on the other hand, who did my hair in the first place is just wretched and should not be allowed to touch anyone's hair. Anyway, so aside from the sweetness of the manager, I have to give two stars because my hair still looks awful. I went in as a blond with dark roots, to get a touch up, and the first day I came out looking exactly the same, dark roots and all. The second day, I went in for the original touch up I had requested and came out as a mousey brunette with red undertones. The color variation is fabulous, it is clear that he knows how to apply highlights, but the color itself is not at all what I wanted. And it was not free to fix it, as they said it would be. I was blond and happy being blond, and $260 later, I am an unhappy brunette. I am getting married in two weeks and so I have to pay to have it fixed yet again...but this time, I have found another salon. If you value your time and money, go someplace else. They are super sweet, but sometimes sweet is just not worth it.
more