Terrible service. My oven's electronic controls were acting up intermittently, turning off the oven in the middle of baking. etc. I explained all this to Claudia, but none of this was passed along to Gregory, the service tech. At the time of his visit, the oven was working. I re-explained the problem was intermittent and since it was under warranty I wanted the controls replaced. He said he would order them and come back. Two months of waiting and NOTHING!!!! Finally I call and talk to Gregory. He says, since it was working at the time he DECIDED not to bother ordering the parts. Two months of wasted time! And they never bothered calling me back. Not recommended!
Cons: Never call back. No follow-ups.
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