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Inadequate after sales service and support - Review by citysearch c | California Bmw

California Bmw

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Inadequate after sales service and support 8/31/2007

Don't expect after sales service and support at this dealership. \r \r I experienced chronic problems with service quality issues on the new K1200S I purchased and defects with parts and accessories I purchased at the same time. In the end they refused to address the issues satisfactorily. I expected a better customer experience from a BMW dealer!\r \r Try San Jose BMW instead, I have since found a much more cooperative tone at that BMW dealership.\r Cons: Pass -the-buck behavior: i.e. No one responsible for issue resolution more
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