I worked in the restaurant industry for 13 years, and I have never written a bad review of a restaurant, but this was so awful, I had to warn others. \r
We went last Saturday evening, and took guests who had recently moved to Cincinnati from the west coast and were looking for a good Thai restaurant. Bad idea.\r
Our server took 20 minutes to greet us. From the moment she finally greeted us, she was the rudest server I have ever encountered in a restaurant. She rushed us through everything, walking away from our table when we were in the midst of asking questions or ordering. She must have sensed our displeasure, and kept telling us how many tables she had, and she did not have time to talk. She was literally yelling at us. She seemed to be blaming us for her crappy disposition. Our guest ordered a California roll on the sushi sheet, which I myself saw because I also ordered sushi. It did not come out with the rest of the sushi and she kept insisting that he did not order it. She was angry, and walked away, saying she would deal with it. Her attitude with us was unbelievable. Having worked in the industry, I can completely understand being overwhelmed with tables, but her attitude was inexcusable. It was the most awful, embarrassing restaurant experience I have ever had, especially since we brought guests who had recently moved here. Her yelling at us continued every time she approached the table. \r
While the Thai dishes were good, the sushi was not. It was warm and flavorless. It tasted like it had been made earlier in the day and sitting out for hours.\r
Truly a horrible experience. I wrote the owner and manager a letter.
Pros: Not enough to return
Cons: Service, sushi, and did I mention service?
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