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Fantastic Customer Service - Review by citysearch c | Royal Oaks Building Group Llc

Royal Oaks Building Group Llc

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Fantastic Customer Service 3/27/2007

Moving is stressful. There is no way getting around it, but that doesn't mean that your home buying experience with your builder should add to your stress. My wife and I have thoroughly enjoyed our relationship with Royal Oaks Builders and we love our new home in the Southern Oaks neighborhood in Fuquay-Varina. This is the second time that we have bought a newly built home and if the experience we had the first time was average, then our experience with Royal Oaks was superb. Everyone we know at Royal Oaks is courteous and professional, not to mention they are good at what they do. Most importantly I felt like they really understood our needs and wants, plus their follow through is impeccable. You can tell they take pride in their work and expect to have happy customers 100% of the time. Moving with three small kids was stressful for our family, but I'm glad that our home buying experience with Royal Oaks wasn't. We've been in our house for a month now and we have already recommended Royal Oaks to several of our friends and family. Pros: Listen/understand needs of customer, addressed all concerns in a timely manner Cons: Haven't found any more
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