I am amazed at the quality of work done by the family at Shoe Savers. I had a horrible experience at the Houston Shoe Hospital which left me in tears, bootless in mid winter, and out 120+ dollars for what I consider very destructive work! My beautiful Isaac boots have been saved thanks to the wonderful people at Shoe Savers. It was my experience that the shoe hospital had damaged the leather in several places in the process of putting on a new leather half sole, which was so thick it pulled away from the leather (without me even wearing them!) In addition they convinced me that the heels were in terrible shape and when I got them back, I cried because they looked like someone had colored them with a magic marker. I was shocked when I picked them up and was told that this was the best looking half sole they had ever done! They also refused to refund my money. I took the boots to Shoe Savers and got them back looking as good as new! I am so impressed with their work I highly recommend Shoe Savers to anyone who loves their shoes and considers them to be an investment. They did beautiful work on my Cole Haan boots as well. I also took in two pairs of sandals that I thought I would never be able to wear again and got them back looking so great I'll have to make up new excuses to go shoe shopping this spring! I have never seen shoe repair quality like this in my life. I drive all the way across town now to take any shoes needing loving care to Shoe Savers!!! They are also able to accommodate my husband's needs for new shoe soles in a size 15! Contrary to many things I have read on this site, the people were extremely friendly to me and offered wonderful customer service. If you love your shoes, you shouldn't trust anyone else with their care.
Pros: Wonderful finished product, friendly customer service, great value-you get what you pay for!
Cons: NONE!
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