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Service makes whole experience unbearable - Review by citysearch c | Kincaid's Fish Chop & Steak

Kincaid's Fish Chop & Steak

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Service makes whole experience unbearable 10/14/2007

Having moved from Seattle a few years ago I was really looking forward to a ""northwest experience"" restaurant, and was favorably inclined before arriving. Unfortunately,we were disappointed. I didn't even mind the overpricing as this was expected before hand! The food was quite good. My husband's short ribs were very tender and the fillet ""Oscar"" was done right. The side dishes were delicious. It was the service that was unbearable. Our waitress was rude, unfriendly and timing was simply not in her repertoire. Answers to questions were very curt. After receiving ice teas w/out sugar I waited a long time for a return then asked for the sugar; then waited another 15 minutes to receive it. When my husband's glass was empty he had to finally ask a manager for a refill. Meat was served without a steak knife. When we asked for doggy bags we were looked at like we were piranha. We asked for a dessert menu and more ice tea. We tried to order dessert, but waited 20 more minutes till the tea arrived but by then we said we could not wait any longer to order dessert and asked for our bill - another 20 minute wait. My husband's theory was perhaps we were treated so rudely because we did not order alcohol and appetizers- we were trying to leave room for dessert. Yet, I saw others without alcohol and they were treated better. It may even be the restaurant 's fault for not putting on more wait-staff on a busy evening; but if this was the reason, it would still not excuse the manners (or lack thereof), of our server . I have dined all over the world- from ethnic neighborhoods to 5 star cuisine - but have never been treated this rudely. My spouse said he would rather dine at ""In & Out Burger"" than ever go there again. I've never written a review, but this time, I felt people definitely needed to know before spending their money here. Cons: Service more
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