As a regular customer of Kim, I religiously would go to her for a cut/color/hilite. Initially, I was extremely satisfied. However, last time I went, I experienced the worst possible results from my appointment. First, I asked her for a change. I have long brown hair, and she gave me BANGS. BANGS!!!!!!!!!!! This was unheard of since she stated the previous time I would never look good in bangs. Not only that, but when I expressed my dissatisfaction, she could have cared less. When I asked her how I could style, she showed me how to hairspray. She could have cared less about my style, my haircut, my anything. 210 dollars later, my friends have since laughed at me, and my parents have told me how terrible my hair looks. I am so dissatisfied. I will never return, and I will be sure to alert all my friends, neighbors, coworkers, and anyone I know that if they wish to get their hair butchered by a stylist who cares only about the money. Further, she took a blowdry in the middle of my cut, lamenting about how much money she would get by doing it, and making sure there were no discounts on the blowdry. They gave me water, but once I went to get my hair washed, they gave the water that I had already drank from to the girl that was swiftly placed in the chair!
I will never EVER go back. Shame on you, Pierre and Carlo. I expected so much more, and you let me down.
Pros: Heidi
Cons: Kim.
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