I'd been taking my miniature schnauzer to the GG since he was a puppy. I'd always request a particular groomer for his services and she always did a sensational cut. I'd also always know when she didn't cut his hair because the cut would be uneven and just really sloppy, so eventually I started to go else where as this became consistent. (Grooming visit every6-8wks) I decided to give GG another chance for his last haircut even after they indicated that my preferred groomer no longer worked there only because they indicated that one of theyre new groomers did a great schnauzer cut. We went over details and specifics, and I left feeling great about his new dew. \r
Never again and I wouldn't recommend this place to anyone ever. Not only did he get a bad haircut, but a corneal burn from the shampoo that they used. I'm sure that they didn't intend to hurt my dog because I do know that the owner, Barb sincerely loves animals. When I picked him up I noticed that his left eye was cloudy, filled with pus and that he was really agitated. I walked him down the street and calmly came back into the shop to ask if anyone had noticed the irritation, and if something had happened. He'd been there 5 hrs. The groomers nervously said no, and asked that I speak to the owner. Barb flushed his eye with saline and said it was probably hair in his eye. That everything was fine.\r
The emergency vet indicated that it was a chemical burn that covered almost his entire left cornea and if he hadn't been treated he would have had scaring and some loss of vision. I was really upset and felt so guilty for taking my dog back after so many bad haircuts, and now a burned cornea.\r
I will say that Barb did reimburse me for the vet bills and said that she was going to have the shampoo tested. It just doesn't seem to make up for the pain and discomfort that my little man had to go through.
Pros: Local business
Cons: Good cuts not consistent.
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