I recently found an expired gift certificate that I had rec'd for Mothers Day and misplaced during a move. Since it was paid for (versus a donation) I called to see if I could redeem it. The owner had an attitude from the get go. He made a very condescending remark about how "I just forgot to use the gift certificate for over a year?". He did allow me to book my massage however, I was treated so rudely that I have no interest in providing patronage to this spa. I have been there many times in the past and even recommended that friends try it. That will end today. I would have fully understood if he didn't want to redeem it if he would have given me an explanation but I was only treated badly. With SO many great spas in and around Portland, I will not miss Nirvana.
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