I am remodeling my kitchen and decided to use Ikea's cabinets. First they tell me some of the pieces aren't in stock and have to be back-ordered. How long? 3-5 days they say. Ok. Then they tell us they are changing their policy and we cannot put the backordered items on hold...What? Not only that but they can't call us until 2 weeks after they come in. Since we need it sooner we have to call back and keep checking to see if it's in stock. What a pain.
So we call back Monday. Turns some of it isthere but not enough! ""When will they be in stock?"" I ask. 7-10 days. 7 TO 10 DAYS???? My contractor will be long gone by then. Tough. Go with Home Depot for the big stuff.
I'd rate them higher but other people rate them ridiculously high.
Pros: friendly, good selection
Cons: inflexible, corporate
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