Honda of Seattle broke (i.e. shattered) my key fob from the tubing system they use to transport keys. Albeit it was aftermarket and they did offer to try to have it replaced. I waited months--when I finally got tired of waiting, I placed several phone calls and had the housing replaced on my own with in a week--complimentary from the makers of the alarm.
A recent change over to new invoicing computer systems have led to several errors. The incorrect oil types have been indicated on the invoice. Incorrect services have been indicated as well. I'd like to know that I'm at least getting the service I'm being billed for, not some other random task. I'm still waiting for me new invoice indicated the correct service. Too many errors, not enough customer care.
more