The Hut is a great Austin destination for first time visitors to the city. I was planning a whirlwind tour of Texas. Our flight from San Francisco got us to Austin in time for lunch and back out again to the next city at 3 PM, and I wanted to take my friends to Hula Hut as a nice way to introduce them to the city. Because they are too busy, they don't take reservations or make exceptions. I was truly disappointed, but understand. Don't plan on impressing your out of town guests here unless you are flexible and willing to wait a LONG time! They will not work with you.
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