I am very dissapointed in SBC. I find that the baristas are not very knowledgable about the products that they serve! Not to mention that most SBC employees that I have encountered could care less if I, the customer, am satisfied or not. I travel almost continously for work and have come to the conclusion that I, for one, would rather get a cup of java at starbucks. Consistent customer service and knowlegeable employees get my vote.
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