Matt was very professional and also very nice. I told him what happened and he knew pretty much what was wrong. He gave my husband, who just happened to call from work, and I the prices and what that covered. He checked everything out and came inside to tell me what was wrong and went over the prices again. Matt explained it very clearly to me and he answered all my questions. He put covers on his shoes so as to not track in which I appreciated very much. He was fun to talk to as well. He fixed the problem and checked it out and I felt so much better knowing that I didn't have to worry about heat that we will need in the next few days as it will be very cold. I called in the morning and the problem was fixed by the afternoon on the same day! Yah! The office was very good as well so this was a very good experience. Thank you Paitson Bros.
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