I usually fix my own appliances, and back in the day Dave's used to be a really great place to call, get some tips, then go and buy parts from them. But a few years ago, they turned rude. I just called and started "I'm troubleshooting a gas range..." at which point whoever was on the phone interrupted me and said "I guess I'm troubleshooting it now!" then seemed completely baffled as to why I thought that was obnoxious and unprofessional. "Listen mister, if you don't have a sense of humor..." he said. I have a great sense of humor. That just wasn't funny.
Another formerly great local business I won't be dealing with anymore, alas.
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