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W Chicago-City Center - 24 Reviews - 172 W Adams St, Chicago, IL - Hotels Reviews - Phone (312) 332-1200
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W Chicago-City Center

172 W Adams St (at La Salle Street)
Chicago, IL 60603
(312) 332-1200
Incorrect info? Correct your listing


W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL
W Chicago-City Center - Chicago, IL


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It's a great hotel but if any of you are looking to save some $$ then book it at They have some of the best hotel deals on the web!


the room was really really small. like a european size room. the size of the bathroom was ridiculous - you had to contort your body just to brush your teeth! i got a wake up call ...

Great hotel BUT.. 4/7/2011

It's a great hotel but if any of you are looking to save some $$ then book it at They have some of the best hotel deals on the web! more

Health Code Issues - Worst Hotel 7/24/2009

We had issues with bed b*&s - (insects Citysearch won't let me use the real word) and large insects in our guest rooms. I called the general manager's office twice and received no response. I also reported the incidents (yes, that's plural) to Starwood Headquarters and never heard from them either. Cons: Insects more

Swanky, Trendy & More 12/9/2008

This place REALLY is a hotel/nightclub. Rooms aren't very big but enough for me. Quite pricey. GReat martini's that come with a tin on the side which I absolutely love! & hot sangria? That was different. Cons: Charge for internet! more

Better stay away 10/27/2008

I stayed for 5 days at the Downtown "W" hotel (on Adams St.) on my first trip to Chicago. I had very high expectations. Almost everything went wrong, from a tiny room (probably about the smallest i've ever been in), to a malfunctioning entertainment system, and more. While I know sometimes these things happen, what was most disheartening is the complete lack of care by management and hotel staff to my complaints. Let's just say that this was such a bad experience for me, that as a result I left the Starwood chain (Sheraton, W, etc.) and moved to the Marriott. Pros: Great gym, great looking lobby Cons: Small rooms, uncaring staff and management more

not worth the price. 4/20/2007

the room was really really small. like a european size room. the size of the bathroom was ridiculous - you had to contort your body just to brush your teeth! i got a wake up call at 4.45am that i never ordered (which probably means some poor soul didn't get their call!) and housekeeping knocked on my door despite the do not disturb sign. Pros: trendy lobby atmosphere Cons: size of rooms more

Very chic and upscale hotel 10/25/2006

I absolutely loved the ambiance of this hotel. Very chic and upscale clientel as well as decor. more

Hip and Fun 4/1/2006

My husband and I stayed here for our 5th anniversary and we are coming back for our 6th! Hip, Urban, Sexy and Stylish! Great Bliss products in the bathroom. Complimentary champagne and chocolate stawberries for our anniversary! Thank you Pros: near Union Station more

Modern 2/24/2006

Stay at this hotel. Accommodations are really nice but a hair small has a wonderful modern feel to it opposed to the Americana feel that a lot of hotel have. The staff is a little bit COLD" are not super friendly but they are courteous enough to get you checked into the hotel. Room Service is 24hours a dayLove itComfort food mac and cheese YUM. Bellmen are really helpful and friendly. They leave you linen spray on your bed.its just the nice little things that make you feel like you are at home. The lobby is swank and pretty cool great place to have drinks and just hang outFantastic! Pros: Lobby, Rooms , room service Cons: Room size, front desk staff , views more

Something Different! 1/7/2006

Hotel is definitely for 20-early40-ish crowd. Stayed during the New Year's weekend. Walking in to the hotel is like walking into after work happy hour. The style is definitely gothic. The staff was helpful overall. Maybe "Cherish" had bad day when I tried to ask 4 info. on amenities and room preference 1 1/2 wks prior 2 our stay. Would I stay again? No but, it was nice to try something different! Pros: Location, Overall polite staff, clean rooms Cons: small rooms more

What a Trip! 7/7/2004

I was very pleased with choosing this hotel. I was concerned, given what I initially thought was too far, but I was wrong. It was only a few blocks away. We purchased the Yum or Yummy package, I don't remember, and it included a special dinner by the Chef just for my partner and I. You would also like the movie or video clips that are projected on certain parts of the architecture. It's hard to describe, but really cool at night when the lights are low. I highly recommend this place! Pros: restaurant, location more

Exceptional Atmosphere 6/6/2004

The W Chicago City Center was by far the best hotel experience I have had. Service by the attractive staff in Kenneth Cole uniforms was attentive and superb. Whiskey Blue was a wonderful scene. The decor was unlike any hotel I've visited (in a good way), and the CD playing each night when I entered my room was a great touch. I look forward to my next opportunity to stay at a W Hotel! Pros: Scene, Staff, Decor more

Stay at this place! 5/22/2004

If you want to stay at a hotel that has a lot going for it, stay at the W City Center downtown in the loop. It was a little pricey, but well worth it. The restaurant served a great fish dish that I wish I could get the recipe for! Pros: service, rooms, restaurant more

Loved my stay 5/20/2004

This is a great, very cool hotel. This is a "can't miss" even if to stop by and look at the lobby area. W did a great job in turning this historic hotel in to a comfortable place to hang out. Pros: value, quiet more

Great place to hang out! 5/16/2004

The W Hotel on Adams is a cool place to hang out after work. My friends and I go there every so often to drink at the bar and listen to music. I stayed there for an event last week and the rooms are just as cool as the rest of the hotel. Would highly recommend. Pros: lobby, bar, rooms more

Great Hotel!! 5/10/2004

One of the best hotels in the city!! Beautiful architecture and awesome lobby. Service is better than superb! Pros: service, beds more

great hotel! 4/27/2004

My first time visiting the hotel, I was impressed with the interior design/and lobby. I couldn't believe that they a DJ was playing and people were drinking in the lobby. Pros: good area Cons: , parking more

Great Stay 4/4/2004

This is one of the best hotels to stay at in Chicago...especially if you are staying in the Loop. The lobby area is beautiful and it is so convenient to everything. I was not especially thrilled with their restaurant, but the bar was very hip. Pros: Staff, Beds, Location more

Cool, cool, cool 3/29/2004

Fantastic hotel! One of the best. Incredible lobby with cool and pretty people. Must try! Pros: Architecture, people more

My stay 3/19/2004

If you are looking for a top-notch hotel in the Loop, this is the place to stay. I travel in to Chicago 2-3 times per month and I used to stay at the W when I first started a couple of years ago. The staff has some service glitches early on, but something happened and they have really made up for it. Pros: Everything, Rewards Program more

Worth the $$ 3/13/2004

Definately a great hotel and worth the $$! My fiance and I stayed over Valentine's weekend and they had a great event and cool, romantic package. Ask for the jelly bath! Pros: romantic, rooms, service more
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Owner Message

  • Location.
    Located in central Chicago, W Chicago City Center is a business friendly hotel steps from Chicago Board of Trade Building, Willis Tower, and Skydeck Ledge. Additional points of interest include Richard J. Daley Center and Chicago City Hall.

    Hotel Features.
    W Chicago City Center features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4 star property has a 24 hour business center and offers a meeting/conference room, limo/town car service, and audiovisual equipment. Wireless Internet access is available in public areas. This Chicago property has 1301 square meters of event space consisting of banquet facilities, a ballroom, and exhibit space. Business services, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first come, first served basis (surcharge). Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke free property.

    368 air conditioned guestrooms at W Chicago City Center feature iPod docking stations and minibars. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi line phones with voice mail. 42 inch plasma televisions have DVD players and pay movies. Safes, complimentary newspapers, and windows that open are also provided. Guests may request a turndown service, refrigerators, and in room massages. Housekeeping is available daily.

    Notifications and Fees:

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    The following fees and deposits are charged by the property at time of service, check in, or check out.

    • Valet parking fee: USD 55 per night
    • Pet fee: USD 100 per stay
    • Fee for in room wireless Internet: USD 14.95 per night (rates may vary)
    • Rollaway bed fee: USD 30.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


    • Fitness Center

    • Pet-Friendly

    • Restaurants


  • The Scene
    Formerly the Midland Hotel, the renovated W retains its elegant gilded ceilings and inlaid tile floors. The dark, cushy lobby (nicknamed the Living Room) feels like a hip...

  • 3/17/2005 Provided by Citysearch

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    American Express, Visa, Discover, Master Card, Diner's Club
  • Neighborhoods:

    Central, Loop