Virginia Tire & Auto of Gainesville

Tech cleaned area on windshield like I asked him. more

5 stars more

This location takes care of my three cars with care and overall excellence more

I had no wait in line. Left the car to go to Giant to pick up three items. Came back and the car was ready to drive away. Paid the bill after getting my AAA discount. Out the door. Great Customer Service. more

Have used Va.tire and auto for many years, always good service. more

Everyone at Virginia Tire is responsive to the needs of the customer and isn't out to make a fasy buck at my expense. more

Timely work, and ride home so I can leave the car. Curteousy calls to let me know costs and other concerns my car might need, and that my car is ready. more

I HAVE NEVER HAD AN ISSUE WITH THE ACTUAL WORK AT VIRGINIA TIRE. SERVICE IS GOOD AND FRIENDLY. BUT TWICE NOW WITH THE LAST INCIDENT BEING LAST WEEK THE INSIDE LIGHT HAS BEEN LEFT ON AND LAST WEEK AFTER CHECK OUT THE WINDOW WAS LEFT ROLLED DOWN SITTING OUT IN THE PARKING LOT. NOTHING WAS MISSING AND I WAS TO PISSED OFF TO COME BACK IN TO COMPLAIN. more

They are very helpful and nice. more

I came in for an oil change and tire rotation and was greeted by Robbie. He told me that 3 of my tires were dry rotted and in need of replacement. He suggested the tires and I gave him the OK. The work was done quickly. You are lucky to have a great employee in Robbie. more

I needed an oil change and tire rotation. Done in under an hour! Excellent service. more

Convenient more

it fast, easy and very professional as always. more

I always have a wonderful experience dealing here. The service is fast and professional and you can't ask for more convenient hours. Top rating!!! more

The service was quick and thorough, the appointment process worked great more

People are friendly, personable, knowledgeable, good service, and patient. more

Car was taken at 0630 and was ready at 0653. Great service. more

Great, fast service. Definitely will use again. more

great atmosphere.. Every one was nice and service was very quick more

My family has been taking our cars and trucks to VA Tire and Auto for over 15 years. This last time I was very disappointed with the service I received. I paid for a diagnostic CEL and the mechanic said he wasn't sure what was wrong with the car. There was low oil so he did an oil change and said it fixed the issue but it didn't really fix it. When I spoke to him on the phone I asked him what the total cost was and he told me 53.00 but when I paid at the counter it was 89.97 due to the oil change that I did not ask for as I change my own oil. So, basically, I paid 90 bucks for a glorified oil change and the issue wasn't even fixed. I was told on the phone that he could run another diagnostic or pull a spark plug, which I can do myself, to see if there was another issue when I already paid for a diagnostic. The other option was to run the car in the bay and he'd keep an eye on it. Sorry, but I'm not paying your labor charges to have my car run your service bay, I can do that my in my driveway... When I disputed the charge at the counter there was nothing the guy could do for me. I'm very upset at the lack of customer service I received. I've been a loyal customer for well over a decade and I will not be taking my cars to any VA Tire and Auto location again. There's simply too many other garages around to settle for this level of service. more