Kids dumped off with the grandparents, wanted a nice dinner date with the wife. Ended up here. Should have turned around when the reservations we made were not in the computer, he rudely seated us anyway. Service was prompt. Kept pushing the wine list when it was obvious that neither one of us wanted any (we ordered beers). Ordered the venison steak and was told that they serve it medium rare. It came out seared like an Ahi tuna. Even the waiter recognized that it was raw. He took it back, came back 5 minutes later with 4 small pieces of well done, re-cooked venison. Bland, chewy, and deffinetly not what I expected. Even smoothering it in th sauce didn't help. Told him it was less then ok, and he asked if I wanted something else. By this time, I am starving and my wife is almost done. Told him to leave it. Never received a, ""sorry about that, is there anything we can do?"" Instead, he charged us for the venison jerky, and threw in a free bland creme brulee. I will never go back, and don't recommend this restaurant to anyone. There are to many other good places to eat in Santana Row.
Pros: Couldn't find any
Cons: Food was bland, customer service non-existant