My party was, at first, happy to learn that we could get seated right away at 7:30pm on a Saturday night considering the fact that the other Santana Row restaurants we had tried to eat at had lengthy wait times. We should've realized that this was our first sign to avoid this place. The food was cold, overpriced, and average in taste. The service was HORRIBLE. Worst of all, we were stunned and amazed to find out that the ""server"" who treated us so poorly and rudely was the restaurant's owner. We eat out very frequently and haven't had that experience before. You'd think as the owner she'd want folks to keep coming back -- since customers are the ones who keep the place open. Given her lack of respect for customers, its good to know that there are plenty of other options for eating out in San Jose. We'd never go back here.
Pros: Attractive looking restaurant
Cons: Horrible service, no desire to 'make things right' when staff are rude or overcharge customers
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