Good: First let me clearly state that I am a representative of Urban Insurance Agency. As much, it is reasonable for one to question the objectivity of this review.
If fact, this is NOT a review, it is an opportunity to thank our customers that have been nice enough to take their time to say positive things about Urban Insurance.
Truth is, there are many very good Insurance agencies out there. Many of our closest competitors I have known for years,
and over-all. Improvements: To state the obvious we are not perfect. We are always looking for ways to improve, and to better meet the needs of our customers- it was for this reason that I was reading what ever online comments about Urban that I could find.
For example, per suggestions from customers, we have extended our hours on Saturday and changed our Voice mail system.. Other: Again, Thank you for allowing us to serve you for these past 49 years.
With our customer's continued support, we plan to be here for years to come..