Unidentified

Been coming here for years now, and have never received anything less than wonderful customer service and family care. My Land Rover repair costs have gone down dramatically since I left the Dealership, and I actually enjoy the experience. These people are absolutely top knotch, and reduce their prices because what the dealer charges is sickening. They know how to keep you as a consumer. Treat you right. I don't know what else to say other than you won't leave them once you've tried them. Amazing service, great prices, and superb way of doing business! Thanks PDX Rovers! more

Hi, I've owned a Freelander for many years, and have been utterly abused by the local dealership. I came here after finding a flyer on my car, and they told me an honest report about my car. It turns out it needed work immedietely, but it also needed at least 10 thousand dollars worth of work in the coming few years. They actually TALKED ME OUT OF SPENDING MONEY!!! They said it wasn't worth it on my car, and advised me to look at either a diffferent car or a different model of Land Rover. Because I'd found a shop I can trust, I still wanted to stay land rover loyal and bought a Discovery in trade. I've been coming here now for 2 years, and this time, I chose right. Not only was the Discovery a much much much better vehicle, but PDX Rovers has been maintaining it like a champ, and it hasnt made me cry once, like the Freelander. These people are honest and true, and would much rather keep you as a friend and customer in the end, than take your money today. What the hell. Why can't the rest do the same? more

PDX Rovers has been servicing my Land Rover Discovery since 1998, and it has been both a wonderful experience owning a Land Rover, as well as the best business relationship I've ever had. Since meeting them back then, we've been through a lot together. They see me, and instantly drop what they're doing to say hi, give me a hug, and ask me about my children, which all have been born after knowing them. I've never had a relationship like that with an auto shop, its like having a family doctor, that works exclusively on my Land Rover. I've forwarded many people to them over the years, and all of them have thanked me profusely. The Watson family is truly a good one. They've never done me wrong, have always been straight forward with me when I needed serious repairs, and they have always left me with a smile on my face after leaving them. The best part about doing business with them is how obsessed they are with retaining long term clients like me, vs getting you in the door and screwing you like the Dealer. I don't write reviews often, but I'm compelled to share my experience with people. You can't go wrong with PDX Rovers. They may not give you the news you were hoping for on your Rover, but they will tell you the truth, and they will devote themselves to your vehicle, and to you, as it you were just part of the family. That's the magic of PDX Rovers. Thank you!!!!!!!!!! more

Here's my story: I foolishly went to an auto shop in town that claimed to be a Land Rover specialist. The Dealer first, but I quickly got tired of their massively inflated prices and terrible customer service. But where I got really screwed was trying to get away from them and not doing my research. I ended up at Columbia, who claimed to be 10 years old, but later found that to be a lie. Actually, its 2 years. Do your research. They tried to tell me that I had bad compression, and had a bad engine, that I should sell my car to them for $400 in parts, or spend up to $9000 replacing the engine. They claimed that happened all the time on Rovers and had a wall filled with dead engines to prove it. Their reasoning behind my bad engine was unsatisfactory to me, and I began asking around for another opinion. I had enough to know they wern't being completely honest, and after a friend told me to try PDX, I brought my vehicle in 4 months ago. Wow! The experience I had off the bat was completely different. Instead of being treated arrogantly, as if I was supposed to spend thousands of dollars to register on anyone's radar, I was greeted like family, and enjoyed several hours of great conversation with Steve, Andrew and the staff as they compression tested my engine and had it inspected. Unlike Columbia, they allowed me to go see my vehicle and everything they were telling me with my own eyes, and I knew they were about keeping me as a customer in the long run, through honesty and good service, than taking my money and running. These folks are legit, a family business, and they actually have been around since the early 90's. I feel foolish for having not found them first, and also, very lucky. As it turned out, my engine was ok, that it was displaying a few leaks yes, but ones that could be addressed for a reasonable price, and with warranty, and a long lifespan for the vehicle. I trusted them, and they had my vehicle for several days, and in addition to fixing my car, they just took genuine care of me, giving me a ride home, calling me with every update I asked for, and not letting me push them in to cheapo-chinese fixes for the engine. Like a doctor they genuinely take pride in their results, and refuse to do less. After my engine work, the vehicle ran like a dream, and I drove it for a month without issue. As luck would have it, I started leaking coolant again. My instincts tingled, as my experience with the Dealership and Columbia had me braced for yet another large dollar sign repair. PDX Rovers had me rush in for a diagnosis, and found a coolant hose that had not needed to be replaced before was now leaking, unrelated to the previous work. They didn't have to, but they gave me the hose at no charge, as they could tell I was strapped for cash, and just wanted to... take care of me? Ever since that hose, I haven't had a single incident, and have only had to come back in for an oil change. Now that my vehicle is in a clean state of happiness, I'm pondering vehicle modifications. It's nice to take pride in my Rover, sit back, and feel confident that she's in actually good shape and isn't going to bleed me dry, just because its an expensive luxury vehicle. PDX Rovers played a huge part in that confidence and contentedness with my vehicle, and if it weren't for them, I think I'd be selling me vehicle for less than its worth, or if I was really foolish, perhaps I would have already sold it to Columbia for $400... Thank God I checked around! Thank you PDX Rovers. more

When you own a speciality vehicle or any other vehicle for that matter you want your service to be done, and be done wright! After researching the best place to get those services done, It was not Portland Rover, certainly not Columbia Rover, or any of those other so called Rover service centers. It was PDX Rovers..... The Owner Francis, and Son Terry treat their customers as if they were family. "THEIR OWN FAMILY" Who does that anymore? The staff are some of the most knowledgeable People I have ever encountered. The tec's walk through the problems with you to find the best solution. Then there is Terry! This guy makes everything right!!!! If you need A rental car for a day and he has an extra vehicle, he gives it to you at no charge. PDX Rovers backs their work with a guarantee like no other even if it costs them money. I didn't know what to expect when I took my business there and boy did I get an awakening. PDX Rovers is an old school business and philosophy with the latest technology. The best around bar none! Thanks Terry, Francis, and staff for your hard work, integrity, and professionalism and for taking such good care of me and your other customers. I'll be back for years to come....... Your customer and friend, Patrick more

I did not have a very high opinion of attorneys until I met Greg Baumgartner. Luckily my accident was not severe. However, when the insurance company stopped paying my bills, I started looking for an attorney. I met Greg and Lissa and was impressed with how comfortable they made me feel. I felt like they actually cared about not just my case but me as well. The outcome of my case was greater than I ever imagined and it was all due to how hard Greg fought on my behalf. If you are looking for an honest attorney who will be your advocate and fight hard for you, as well as being truly interested in your well-being, there is no other choice but the Baumgartner Law Firm.\r more

It's not every day you encounter people with the work ethic and integrity you see in the commercials. All too often, life bites in you the butt with its reality, and the gloomy disappointment that everyone seems to be in it for themselves takes over. That's certainly how we felt after getting screwed over by the Portland Dealership again and again. PDX Rovers is different. We found them online, gave them a try, even bringing in a coupon for an oil change that rocked. As it turned out, we were some of the last lonely few off warranty that hadn't figured out their was a serious alternative... We'd never seen so many Land Rovers in one place at one time! Obviously these guys were doing something right. In we went, and were greeted by their very kind and welcoming service managers and got to watch the whole process as our Rover went up in the air for its pre-oil change inspection. We had a few leaks, which we'd been dreading to bring it back to the dealership for, and we scheduled a follow up appointment to have them repaired a week later. When we came back, they had all our parts ready, a lift open, and a good natured technician ready to heal our Rover. We waited anxiously in their cozy waiting area as she got worked on, went around the block for coffee, and came back to a purring and happy Land Rover. It's been several months now, and the engine runs like a champ without a single drop leaking. Not only that, but while they were in our engine, they ran one of their performance kits, the anti-carbon, and I swear, she responds more to the pedal than she has since we bought her! We're so thankful to have finally gotten clue and jumped ship from the Dealership, these guys have their act together, present a super professional clean environment with an extremely comfortable family environment for you and your Rover. Thank you PDX Rovers. Darren more

I just wanted to write you and tell you how impressed I was with your caring attitude and fantastic service. Last Friday we spoke after you were able to diagnose the problem of my Land Rover. You informed me that an alternator fuse had burned out and it was very rare for that particular fuse to go out. You did not have any in stock and you had to order it from the dealer who also happened to be out of them. That meant the dealer had to order a new fuse and it may not be available to you until the following Tuesday. Since it was a Friday you said you didn't want to see me without transportation over the entire weekend so you swapped out my fuse with one from one of your own cars so that I could pick up my car the same day. Not having a car until more than likely the following Tuesday would have been a major inconvenience for my family and I really appreciated what you did because you didn't have to do it. You did it because you cared. On top of that my radio had also stopped playing and after a few minutes you were able to diagnose the problem to be another blown fuse. You replaced it for free. You could have told me anything. You could have said that a dozen different things were wrong and charged me whatever you wanted to charge me and I would have had to believe you but instead you were honest. You said it was only a fuse. I say this in the hopes that other people can one day read this and know that in an industry where companies seem to be only concerned about how much money they can make there are still people like you and companies like PDX Rovers who actually want to help people and provide them with good, honest service. I hope that you keep up the good work and I will certainly recommend you to anyone I meet who owns a Rover. Sincerely, Michael more

Please please stay away! Learn from my nightmare and all the others i found on here. not surprised i wasn't the only victim. She is a fake! BIG TIME scam artist! Let me say i get compliments daily on my teeth. people are alwasy telling me i have a movie star smile. I only had caviteis in high school never again. i am super anal with my teeth. I was in the market for a new dentist since my old one retired. I too noticed her ad in the community flyer so i thought i would try her out. BIG HUGE MISTAKE. thank god that B*tch only got $600 dollars from me mostly for cleaning and exrays, she did one cavity. she told i needed $3,000 worth of dental work. i almost fell out of the chair and then the big red flag went off WHOA WHOA this chick is SCAM ARTIST. i left the office not before making a scene to her wacky front office manager. needless to say she was trying to hush me cause they had one other client in the waiting room and i'm sure she didn't want him to hear me confronting them and let me tell you i made it clear that the dentist is a con artist right there on the spot. I have told many of my friends about this nightmare place and to avoid it. also the 1 cavity i let her still causes me pain 3 years later. Its crazy how many of us fell victim to her. i am thinking she needs to be reported. she is so fake too telling us my patients are like my kids and family. YEAH RIGHT she wants our pocketbooks. for what its worth going there was the biggest regret in my 30 years of life. it was that bad people. my brother used to make jokes that she is the killer dentist after the stories i told him. * STAY AWAY* more

I had a great experience with Weseloh Kia and I want you to know about it. My wife and I were looking for a 2008 Kia sportage and found one at both Carmax in Irvine & at Weseloh Kia. We started our day at the Carmax checking out the used sportage and had a really poor experience with a salesperson there. We left and drove over to Weseloh Kia and were greeted by Fausto Esquivel, our sales person. Fausto showed us the used 2008 sportage on his lot, but then referred us to a pre-owned 2010 Kia Soul. From the outside I did not know what to expect, but once he showed us the inside, it was really large! It is like a small suv. My wife and I fell in love with the Soul and especially after we went on a test drive with Fausto around San Juan Capistrano and the I-5. On the 5, it was great to see the awesome pickup of the soul. Aside from the Soul which we purchased, Fausto was a true professional and not a pushy salesperson like over at carmax. He has been a pleasure to deal with and is someone you can really trust. If I had more money, I would have bought a second car from Fausto! Maybe next year! Go to Weseloh Kia, ask for Fausto and you'll be happy you did! more

I have used this dentist for a while when I went on my husband's insurance and couldn't use my regular dentist. For years I went without any fillings and all the sudden when I saw her, her intra-oral camera revealed that I needed four fillings that my other dentist hadn't seen six months earlier. I was cautious, but I had them done just in case. Then on the next visit, she said I needed all my sealants replaced. After having the fillings done by her, I was a bit skeptical about the sealants and got a second opinion. Not only were they fine, but they said that when I do need them replaced, they charge 30% less than her estimate. I won't be going back. Be cautious here. more

Do not be Fooled by the name - Weseloh Kia is also Welseloh Chevrolet. Ed in Parts will you get you what your Chevy needs as fast as humanly possible. He got my request on Thursday afternoon, and he had my parts in the next morning, all with a likeable, friendly attitude. I picked them up before rush hour traffic. The whole thing was quick and easy. Yay. Ed was great, and the whole staff was very friendly and helpful. It was overall a great experience. They treated me like they really cared about my time with them. I left there feeling totally satisfied and wanting to recommend them immediately. I even signed up for Citysearch-OC despite the fact that I don't live here - just to make this one recommendation. They were that good to me. I wanted to do them solid, just like they did me. Peace. more

All the staff has left and gone other places. Daniel is a Avalon Salon at Shops of Legacy in Plano, Eric and Jessica have opened their own suite at Mattison Avenue Salon Suites and Spas at Watters Creek in Allen, Amy Martinez is by herself now! Good luck to them all!! more

At last - after almost 2 years - we would like to thank Francis and his perfect rescue team! Quick recap (or introduction): we are the German couple from the 4x4 Adventures PDXRovers(dot)com website (www pdxrovers com/adventure.html). The background for our 2 year driving expedition was that we had saved money over the course of four years, modified our Land Rover Defender TD5 110, shipped the vehicle across the Atlantic and started an America tour May 2008 in Baltimore, Maryland. After only four months of driving through Canada and Alaska, the Defender was leaking diesel and oil heavily. The official Land Rover dealership repair shop in Anchorage could not help us with a small electric problem and also it would have been quite expensive, so we decided to search for an independent workshop – for an expert who is able to repair something and not only changing parts. Internet research pointed us to PDX Rovers in Portland and we decided to show up on a Monday morning without having an appointment. Francis, the owner, quickly detected the leak but had bad news for us as well: “There are particles of brass in the transfer case. It seems that some seals took leave.” We thought this would mean the end of our travel - and our plan of driving through whole America, from Alaska all the way down to Tierra del Fuego, the “land of fire”. But Francis was awesome! He invited us to his home. We didn’t need to order a new and expensive transfer case because PDX Rovers repaired the old one and it is still working! Francis found and fixed even the electric malfunction which Land Rover Anchorage couldn’t. You immediately notice that Francis loves Land Rovers. He has a lot of specialist knowledge and showed a keen sense of our vehicle and our needs for the trip. Therefore he did fit “Fender” with an extra booster button so the car couldn’t overheat e.g. in places like the Death Valley. He also replaced brake pads, employed more effective lamps inside the Defender and even paid attention to the chipped varnish! After three weeks working on the Defender and a test drive we regained the trust in our expedition vehicle and had no more fears of breaking down in the middle of nowhere. Thanks to PDX Rovers and Francis! Everything was so perfect on the car that we continued travelling one and a half years, through more than 17 countries without any difficulties and made it from tip to toe of America. At least we drove approx. 53,000 miles and PDX Rovers assisted us greatly. If we had a problem, we contacted Francis and Elsemarie via skype and they sent us spare parts and other urgently required equipment to Central and South America. It was fantastic to experience the dedication and support by PDX Rovers, a great help across all land borders. In contrast to other shops, we were not ripped off monetary-wise during our desperate situation, but our undertaking was supported by PDX Rovers with all available means. We even received a laptop as a free gift so we could stay in contact and transmit pictures, reports and the current position of the journey by e-mail. And PDX Rovers sponsored us with T-shirts, a headlamp, gummy bears ;-) and a lot more. One year later in October 2009, we had a super reunion with Francis and his son Terry in Lima, Peru. The four of us travelled together for one week - from Lima over the Andes to Cusco. Francis shared great insider knowledge with us about Peru and the Inca culture and it was an amazing time – among others the visit to the legendary Machu Picchu being an unforgettable highlight. We most warmly recommend PDX Rovers. And we don’t say so only because we made friends. We believe they can help you with any problem – and charge a fair price. Look and see for yourself! We also congratulate Bend Rovers on their first anniversary! We would love to visit the new shop in Bend and experience Francis’ “Super Rover” live. Your most loyal customers, Stefan, Silke & „Fender“ more

I must say when it comes to take care of a Range Rover you really need to find the perfect consultant for it, and we finally did "PDX ROVER" was the solution, Terry has been the perfect doctor for Neil's Range R. and the entire team always ther to assist and the whole attitude is just great. Thank you Terry and team for keeping Rangy running in optimal conditions. No we wear our PDX T-shirts to promote a high quality!!! buiness and also they look cool more

My disco was once a cluster-#$%^.... or so I thought. Considering every bill at the dealer was over $1000! Having switched to PDX, not only are my repairs manageable, but they think in the long term; resolving issues more permanently for you as a customer rather than patching up notorious problems that will only last SO long before your back in for the same repair. Having saved up on repair bills, I turned to customization, something Terry and the rest of the boys at PDX have an uncanny enthusiasm for. 6 months later, and my ROVER is an offroad MACHINE ready for the deserts of Africa and can make it up worse terrain than the humvees back in Iraq. On that note, all of the above has always been easier considering the military discounts they’ve given me. They take a refreshing pride in veterans that inspires this Marine. Semper fi PDX Rovers... and God bless... Charlie more

RUDE more

Purchased my Avalon from this dealership a few years ago, The service I received was superb. When it was time for my maintance I always return to Carlsbad because the service I received even at the service dept. was excellent. I would recommend this dealership to all my friends and family more

We needed a total roof replacement and received bids from several companies. Although the pricing wasn't very different among the companies, I feel blessed to have selected this company. They did a great job, quickly and were very professional at all times. We previously used a company starting with an "s" for a roof repair. The salesman/owner was nice but they did a bad job on the repair and showed up late. Also, there was an alcohol problem involved. Findlay put our fears to rest that we would not be able to trust another roofing contractor. Pros: Professionalism, Great Work more

The salespeople do not pressure you, the service department is friendly and do repairs quickly. A great place to buy a car. We loved our vw bugs. more