Twisted Root Burger Co.

I have no idea what the original location is like, but we will never go back to the new Richardson place. Limited seating, plain burgers - not cooked to order and the mushrooms were from a CAN!!! Frozen curly fries? Are you kidding me? Still wondering what all the hype was about?? We went on a Friday night. Note - if you do go, send one of your party into the dining room while you wait in line to order so they can swoop down on a table as it opens up. Or if the weather is nice, you can sit outside. We saw 2 stranded groups with food in their hands waiting for a table. Sorry, but there are better places to get a burger. Hype, Hype, Hype. Pros: Uhmmmm.... none Cons: Limited seating, plain food more

Honestly, hands down THIS is the place to get the best burger in Dallas. My hubby and I were living at the Deep Ellum Lofts for a yr and this place is just a few blocks from there and we went alot. I recommend the Blue Cheese & Jalapeno Burger for those who like spice (I just take out the jalapenos cause I'm a wimp..lol) The meat is soo juicy and fresh!! Sweet potato chips are delicious, as well as the twisted fries. We always share fries since the servings are huge enough for 2 (or 3) people. \r I also recommend their specialty root beer floats. Unfortunately we don't go as often since we've moved to Allen but plan on making a trip out there in about 2 wks and can't wait to be greeted by these uber cool people...Atmosphere is directed more towards people with a sense of humor and laid-back personality...I've even seen way older couples here having a good time. Highly recommend it. more

There is something different about Twisted Root, and their burgers are great.\r \r To the guy that mentioned poor service. I went in the middle of the day, and they were VERY busy with lunch clientele of all sorts. Families, businessmen, and everything in between were dining there.\r The service I received was great. Smiles all around, very helpful and they seemed eager to please. Customers looked happy too. All in all, great stuff. more

I don't really have much to say about this place. Because we didn't get a chance to eat! We stopped here after seeing them on citysearch. We walked in on a weekday around 130-2. If I remember correctly they closed at 230 and boy could you feel that when we walked in. The way you order was a turn off very fuddruckerish. No one greeted us no one said nothing. They looked at us like they had their mind on closing. So we walked out. Walked down the street to the angry dog and had a total opposite experience. Too bad the customer service was terrible. Now the dog sees us time and time again. Cons: customer service more

All I can say is super... duper... YUM. \r \r My mouth is watering just thinking about it. \r \r Just wish they would move it out of Deep Ellum... This place deserves better. \r \r Pros: Not just a cheeseburger... more like heaven on a bun. Cons: Location, location, location... oh, and a weeeeee bit pricey for burgers. But like I said, it's not just a burger. more

The restaurant's concept is pretty neat. They make hand make everything from their own condiments, teas, rootbeers, pickles, and ice cream. The interior is pretty neat too. The staff is very friendly. The food was just ok. The burger meat was decent but the bun was not to my liking. The bread felt and tasted ""dough like"" like the buns were not baked long enough. Their fries and fried green beans are really really good though. Their watermellon tea was also really good. Pros: Cool concept restaurant Cons: Parking and average burgers more

Despite some of the negative (and, yes, that's always going to happen) reviews, I personally think, Twisted Root Burger Co. does indeed, serve the best burger (and, burger experience) in Dallas!\r Plus, I love their home made root beers, flavored ice teas, and decadent home made ice creams. Pros: Great food and atmosphere, Texas style. Cons: Sometimes, parking can be a problem. more

After reading several of these reviews, suspicious and otherwise, I?d have to agree with those who found the bang-to-hype ratio a bit outta whack at Twisted Root Burgers. Top 100 restaurant? Best of? Whoa, you might wanna tap the brakes a bit on that. I mean, c?mon, the burgers were decent enough in a Chili?s sort of way. They were about average in poundage for the price, however, they tasted unseasoned and not particularly beefy. (Buffalo and turkey were also available, but why?) The buns were frankly too soft for my liking. By meal?s end, the whole shebang had disintegrated messily into my hands. On the plus side, the curly fries made it to our table crisp and tasted fine, although I?d have to agree with the earlier review that the ?homemade? ketchup was a zero. (Restaurateurs: please stop using the adjective ?homemade?! It makes no sense in a commercial context.) We didn?t sample any milk shakes or root beers or so-called ?sissy food.? Probably my biggest beef (pardon the pun) with this place is the over-the-top vibe that suffocates the atmosphere, such as it is. Customers are assigned ostensibly cute names (Elvis, Yoda, Marilyn Monroe, etc) instead of numbers. When your order is ready, you might hear: ?Happy birthday, Mister Pres-i-dent...!? If you dig D*ck?s Last Resort, then you may love it. [*Citysearch blocked its full name!] Personally our table found the hokey drone grating and disruptive to conversation. Add to that, the lamentable but seemingly inexorable demise of Deep Ellum (will this be the last restaurant standing?) and I?m afraid once will be enough for us. Pros: Decor, Range of menu items Cons: Street parking, Dicey neighborhood after dark more

I went to the Twisted Root today. This was my second time. The first time was with coworkers during a conference. This time I brought my family. Need I say more? Burgers are excellent, fries are amazing and the onion rings are TO DIE FOR - very ""stick to your ribs"" kind of food. We didn't try the ice cream this time but the root beer and home made condiments were wonderful! Next time we are going for the float......we will definately come back and spread the word! \r \r Oh by the way, it is somewhat of an adult atmosphere but we went on a Saturday afternoon - too late to be considered lunch and too early to be considered dinner - so it wasn't packed. My kids loved the names they give you to call out when your food is ready. Lots of fun! Pros: Great food, fun atmosphere, inventive ideas Cons: Pretty adult, could have better seating, prices could be a little lower for being a burger joint more

Beware reviews of Twisted Root Burger Co. posted here. After visiting it -- and having a less-than five-star experience -- I took a look back at the dozens of raves that prompted me to check it out in the first place. On closer inspection, many of these posts struck me as having been written by the same person and, in fact, read more like press releases. Many were even submitted on the same day: 23 posts on 11/16/06 alone! Dig a bit deeper and you?ll find the authors of these supposed reviews have posted nothing other than their glowing evaluations of Twisted Root. Hmm... Bogus reviews?\r \r Which isn?t to imply the food here is bad. The burgers ($5-$8, without sides) are firmly in the Fuddruckers tradition, which is to say, a Whataburger made with more (? pound), higher quality beef. Ours were ordered medium-rare and were cooked properly; however, a bit of bone in one bite was an unwelcome addition. The beef tasted fine, if a bit nondescript, and, a la most Metroplex burgers, the patties had been cooked on a griddle. (Why wouldn?t a ?burger company? cook their namesake product over flame?) Not a bad burger but certainly nothing special. The much-ballyhooed homemade ketchup, actually ancho chile ketchup, was not worth the trouble: not spicy, no fresh tomato flavor, a bit like supermarket ketchup spiked with chili powder. The real flavor disaster, however, lies in the homemade ?Root Beer of The Day.? On our day it was ?Butterscotch Root Beer,? which somehow managed to taste worse than imagined: sickly sweet and reeking of bubble gum (or maybe cotton candy?), it was certainly not root beer, and was frankly undrinkable. (For fans of the real deal, head east to Dairy-Ette on Ferguson Rd.)\r \r Overall, Twisted Root Burger Co. is, alas, another ho-hum stab at making a better burger in Dallas. I couldn?t help thinking that the minds behind three culinary degrees (as so touted on their website) would come up something different from what Angry Dog?s been dishing out for years. more

Honestly I've never had such a great hamburger in my life. Not only that but the prices were right on and you couldn't have gotten a better meal for such a reasonable price! The service was wonderful as well! I highly recommend this restaraunt! Pros: Outstanding Food, Prices and Service more

I'm an expert on Burgers - honestly an expert - and thisTHANKFULLY is no cookie cutter burger spot. The two main parts of a burger: the meat and the bread are Unbeatably Fresh - you can tell! On top of that--everything else has it's own AMAZING twist. I come here for lunch or after a crazy night and the food combined with the atmosphere make this place the best in Dallas. The homemade sauces and root beer are a MUST! Great Service - I'll be back again and again! more

My friend I performed a very ""scientific"" review of the Twisted Root and Angry Dog. We ate the exact same burgers at both locations and both agreed that the Angry Dog burger was superior. The freshly grated cheddar cheese made the difference. more

This place definitely serves the best burgers in Dallas. All of the ingredients are very fresh and are high quality. The servings are large, the service is quick, the place is always clean, and the atmosphere in pleasant. Aside from the burgers, they have excellent shakes (the peaches and cream is my favorite). They used to serve hand battered onion rings, but stopped serving them- I wish they'd bring those back. Even with all of the road construction going on in the Deep Ellum area, Twisted Root is worth going to. \r \r P.S. They only serve dinner a few nights per week, so make sure they're open. more

Casual counter style ordering, condiments on each table, exposed brick walls. Service is fast and the food is delicious, although the sweet potato chips were a bit soggy last time we were there. Great place for a quick Saturday lunch! more

If you like ?meat? on your burgers, this is the place to try. Not only are the ingredients fresh, but wildly different. You won?t be disappointed. If you like regular, Texas style, burgers you can get that, too, but you?d be cheating yourself if you didn?t try one of the gourmet burgers with everything from Black Angus to veggie patties. And save room for the most incredible ice cream you will ever put in your mouth! You won?t find pre-packed flavors because all their ice creams are custom made with flavor combinations that make your mouth water by just reading the menu! Pros: Friendly lunch spot and incredibly, fresh menu items to accompany those tasy burgers! more

I go to the Root at least every couple of weeks and still think it's the best in town. I stand by my 07 review (see below, unless this new review wipes it out - which would be a shame, as it is Emerson-worthy prose).\r \r On a couple of trips the seasoning was off (1: Ostrich patty too salty, 2: Buffalo not seasoned enough), but with the frequency I eat there, that's a pretty good average.\r \r Still great (and the only place I'll drink a Lone Star, for some reason)! Pros: Parking at the meters is free during the day. Cons: The line can get long at lunch, so be prepared to wait a few minutes to order. more

Never been a huge burger-gal, but this is the only place I'll go when I'm in Dallas. The guys are great! Always a good time. more

Quality ingredients and great taste that make it worth driving from North Dallas. There is no other place like it! Start with the Fried Mac N Cheese and finish with the strawberry shake. Patio dining is always great for the scenery..... Pros: Fantastic Food and Atmosphere Cons: Parking used to be an issue but that has been fixed more

OK. I know a thing or two about burgers - having eaten a Texas-sized herd's worth of USDA Prime - and the only burger to cause me physical cravings is The Twisted Root's Blue Cheese Jalapeno burger with grilled onions. It has always proven worth the 20+ minute drive from my home (past at least 50 other ""burger joints"") to The Root for the BCJ - but don't forget the grilled onions! My wife tried a salad once that impressed me, too (with its size and assortment of unusual ingredients), but I am all about the burgers! If I could give The Root six stars, I would - the staff, the atmosphere, the service and especially the burgers are that good! more