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Toyota of Bedford Service Department

5.0
170 reviews
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id: 29760124
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18151 Rockside Road
Bedford, OH 44146

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(440) 439-8600
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Auto Repair & Service

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Automotive

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Toyota of Bedford Service Department - Bedford, OH
Reviews
( 169 )
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( 1 )

Best

Salesperson - Max - was a good guy. As far from the stereotypical car salesman as you can get. I have no complaints.

Worst

So drove almost 3 hours to look at a car at his place. Had a few things that I was unsure of because the car had been modified by the previous owner. Talked out a price and put ...

Excellent 10/6/2010

Work is explained in detail, completed quickly and for the price quoted. more
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Very Professional 10/4/2010

Everything was professional and organized. more
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Everyone was extremely helpful 10/1/2010

I could not thank Mike and Mark, the service people, along with the person that came out to where I lived to re-charge the battery enough. All did a fantastic job in getting my truck in ASAP. That includes the technician that fixed my vehicle too. Thank you, I appreciate all the effort in a ""crisis"" moment with my truck. more
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happy and satisfied 9/29/2010

My sales person simply asked if I was happy and satisfied with my transaction and I told him I am. I asked about a new registration for my Toyota and was assured it would be handled by the dealership. It was and it has been mailed to me. Thank you very much. I would return to purchase another Toyota because it was a very satisfying experience and recommend ti highly to anyone. more
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Good Experience 9/28/2010

Overall a good experience. I went to this dealership after being treated horribly at Classic Toyota of Mentor. Classic had terrible salesman, and tactics. Attempted to lower my trade in price after the deal was made. This dealership did not lie to me like Classic Mentor Toyota. more
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courteous 9/24/2010

Courteous, friendly, simple and reasonable. more
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A satisfying transaction 9/22/2010

A clean beautiful facility, pleasant, helpful, knowledgeable staff and a satisfying transaction. more
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Awesome salesman 9/17/2010

Salesman was considerate, not insulting. more
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Personal and Attentive 9/1/2010

The personal attention and time devoted to me. Barry, the salesman, took the time to explain features of the car, review purchase and lease options, answer my questions, and did not rush me with my decision.? more
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Loved it! 8/30/2010

What was unique was purchasing a car then, when I had planned on visting another dealership, and NOT regretting it.? more
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The salesman was excellent 8/26/2010

Having continuously owned Toyotas since 1969. I have excellent knowledge of Toyotas. The salesman was equally excellent, very knowledgable, and worked with my wife and I to arrive at the model that satisfied both our needs. Very courteous exchange.? more
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The purchasing process went fast 8/20/2010

The purchasing process went fast, without any boring waiting time. Salesperson was knowledgeable and helpful, answered to all my questions.? more
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Very professional 8/18/2010

Walked into Toyota Bedford Saturday and the place was packed, popcorn machine, cool music and very friendly people to greet you. never any pushy sales people when you walk in. i knew exactly the used van on the lot i wanted, which wasnt a toyota but knew they had this from research on the net. Ray was our salesman and he was a pleasure to work with. Very nice man. Sandy was another lady that we talked to for a bit and was Very nice as well. The place is very professional and clean and was a completly different experience from honda across the street. I would recommend Ray when you pay them a visit. I was so impressed with the overall experience i will recommend friends and family in the future- GREAT WORK TOYOTA OF BEDFORD> keep doing what makes people happy? more
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Took me right away when I called with a flat? 8/11/2010

I got in right away with the problem and you was able to work from the waiting room. I was offered a choice of tires with a reasonably priced recommendation of a set. more
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Explained everything 8/10/2010

I received a clear step-by-step explanation of the features and controls. more
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Very knowledgeable 8/6/2010

I may have forgotten the gentleman's name, although, I believe it was ""Sam"" who completed the paper work. He answered several questions that I had and was very knowledgeable. more
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I received personal attention and time devoted to me 8/4/2010

The personal attention and time devoted to me. Barry, the salesman, took the time to explain features of the car, review purchase and lease options, answer my questions, and did not rush me with my decision. more
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I did NOT regret it! 7/29/2010

What was unique was purchasing a car then, when I had planned on visting another dealership, and NOT regretting it. more
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Worked with my wife and I to arrive at what we needed 7/28/2010

Having continuously owned Toyotas since 1969. I have excellent knowledge of Toyotas. The salesman was equally excellent, very knowledgable, and worked with my wife and I to arrive at the model that satisfied both our needs. Very courteous exchange. more
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Barry again was great 7/27/2010

Barry again was great, very appreciative for the sale and made sure we knew everything we needed before driving away. more
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Owner Message

  • Our service, parts and collision locations remain open with enhanced protocols to comply with COVID-19 changes. Contact us for help with your vehicle's routine maintenance from our factory-trained technicians.

Additional information
  • Hours: monday: 07:30-18:00, tuesday: 07:30-18:00, wednesday: 07:30-18:00, thursday: 07:30-18:00, friday: 07:30-18:00, saturday: 08:00-17:00
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