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Toyota of Bedford Service Department

5.0
170 reviews
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id: 29760124
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18151 Rockside Road
Bedford, OH 44146

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(440) 439-8600
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Auto Repair & Service

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Automotive

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Toyota of Bedford Service Department - Bedford, OH
Reviews
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Best

Salesperson - Max - was a good guy. As far from the stereotypical car salesman as you can get. I have no complaints.

Worst

So drove almost 3 hours to look at a car at his place. Had a few things that I was unsure of because the car had been modified by the previous owner. Talked out a price and put ...

Easy in and out 4/19/2011

Great -- easy in and out would strongly recommend to friends and associates. more
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I could not thank Mike and Mark enough 4/13/2011

I could not thank Mike and Mark, the service people, along with the person that came out to where I lived to re-charge the battery enough. All did a fantastic job in getting my truck in ASAP. That includes the technician that fixed my vehicle too. Thank you, I appreciate all the effort in a "crisis" moment with my truck. more
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They helped me understand the financing reasons 4/7/2011

This is my fourth Toyota Camry and I have purchased all of them at Toyota Bedford. Simply stated, they have always been courteous and helpful. The dealership continues to satisfy my desire for attentive personnel who make it very clear they want me to be a satisfied customer and they see to it that I am. I continue to be pleased with the service they provide. My salesperson's undivided attention when she was showing me the vehicles was much appreciated. When the manager of the dealership was told of my disappointment with Toyota for what I felt was "less than honest" advertising with regard to 0% financing for the Camry, only to learn that it did not include the hybrid, he met with me to help me understand that was not in his control, but then did buy down my rate. more
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Very friendly and explained everything to us 4/5/2011

The dealer was very friendly and he explained everything to us and he was not just trying to make a sale. more
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They were able to accommodate me the day I called 3/30/2011

I've been a repeat owner since 1979. They were able to accommodate me the day that I called for my 40,000 mile service. I appreciate that I could be scheduled immediately. They always wash the vehicle before returning it. more
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Treated me as the professional adult that I am 3/1/2011

Nick and the rest of the team were outstanding in the way they dealt with me. As a single woman, buying a car can sometimes be a challenge as people often mistakenly assume a lack of knowledge or ability/willingness to deal in this situation. Nick and his team treated me as the professional adulth that I am, and that counted for a lot with me. It actually helped close the deal very quickly. more
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Service rep was courteous and prompt 2/24/2011

The service rep was courteous and prompt. more
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Enjoyed the interaction with Nick 2/16/2011

Nick gave me all the information I needed about the 2010 Corolla. He explained all the bells and whistles so that I understood the workings. The negotiations were in plain and simple English that was easy to understand. I enjoyed kidding around with Nick and enjoyed interacting with him. more
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Best car pick-up service ever 2/11/2011

I had no intention of buying a car that evening but was convinced by salesman to test drive and bought it on the spot. They have the best car pick-up service I ever received anywhere else. more
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I was dealt with in a professional manner 2/3/2011

I appreciate the clarity and ease of the process. Friendliness of the personnel. Dealt with in a professional manner. Salesperson was very patient with me as I selected my car. Car in perfect condition when I received it. more
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Fast service 1/28/2011

Fast service. more
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A pleasure to work with 1/5/2011

My salesperson, Sandy, was a pleasure to work with. I hope that I can acquire my next Toyota from her as well. more
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I had a great experience and did recommend Toyota of Bedford 12/27/2010

I had a great experience and did recommend Toyota of Bedford to a friend recently. more
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, I was provided with a rental car at no cost 12/22/2010

Knowing that the service would require several hours to complete, I was provided with a rental car at no cost. more
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very low key, just what i wanted. 12/16/2010

very low key, just what i wanted. more
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love my toyota 12/14/2010

I love my Toyota and had a great experience leasing my first car!! You guys are rock stars!! I really appreciate the honest service. I had a bad experience with another dealership and Toyota was completely opposite. They made my wish for a new car happne ASAP! more
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Again a good experience 12/8/2010

Again a good experience. All told it was a pleasant experience. I've already sent another customer here. more
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I LOVE TOYOTA of BEDFORD!! 12/6/2010

I leased the FJ Cruiser Limited. I turned in my FJ Cruiser (VooDoo Blue) which was not in the Limited category. My Salesperson was fabulous. He pointed out the differences with enthusiasm which made me even more excited. I love the woofer and interior color. They even drove me home for the switch of vehicles. I LOVE TOYOTA of BEDFORD!! more
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This dealership is very comfortable to deal with 12/3/2010

This dealership is very comfortable to deal with. The people are friendly and knowledgeable. more
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All was excellent 12/1/2010

All was excellent more
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Owner Message

  • Our service, parts and collision locations remain open with enhanced protocols to comply with COVID-19 changes. Contact us for help with your vehicle's routine maintenance from our factory-trained technicians.

Additional information
  • Hours: monday: 07:30-18:00, tuesday: 07:30-18:00, wednesday: 07:30-18:00, thursday: 07:30-18:00, friday: 07:30-18:00, saturday: 08:00-17:00
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