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Towne Chrysler Dodge Jeep Ram

4.8
165 reviews
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id: 38870056
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5130 Camp Road
Hamburg, NY 14075

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(716) 646-5200
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Jeep Dealer

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Reviews
( 139 )
( 17 )
( 6 )
( 1 )
( 2 )

Best

Second vehicle we have purchased from this dealership. Very happy with our salesman and the experience.

Worst

My wife was almost killed twice because of total falilure of the steering system loosing all control of the car in traffic over the skyway they said it was fixed and it's back at ...

Bill Swartz is Awesome & never pushy! 12/30/2013

Bill Swartz is EXCELLENT! That is why we keep coming back!!! Keep up the awesomeness and dependable hard work. It is a pleasure dealing with Bill and some of the staff we encountered in showroom and loan ofc. more
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New car purchase 12/27/2013

Pleasant new car buying experience with a good deal more
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Relaxed atmosphere 12/23/2013

Relaxed atmosphere, no pressure sales more
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it was ok 12/23/2013

svc was fine I have an issue from way back with sales more
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the people and the service 12/15/2013

I felt like a queen best car buying experience i ever had more
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Inspection 12/15/2013

Very timely, prompt work. friendly service with serviceman going out of his way to accommodate me with extra help. more
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Courtious sales staff 12/12/2013

the only reason I did not give them 5 stars,because they did not have dealer plates available to take a test drive,but through Jack Loft persistence he found a set of plates more
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The service and big al 12/11/2013

The crew goes above an beyond to help out. I'm very impressed! more
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Sky Slider Nightmare 12/6/2013

The only plus to my experience was that they didn't charge me a second time to fix the same problem. The interior of the vehicle was trashed. After dealer leak tests, my headliner was destroyed worse than when I brought it in and the dealer made no attempt to clean it. more
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Recall 12/4/2013

Recall notice was done in a very efficient and professional manner. more
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2nd great experience 12/4/2013

Everyone at towne is friendly and helpful. Bill sold us our 2nd mini van and he took the time to answer questions and was fast with the paperwork. more
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jeep service 12/4/2013

good service. friendly people more
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Low Pressure Sales 12/3/2013

Not overbearing salesmanship. The dealer talked open and honestly with me throughout the process. more
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great experience with service dept 11/27/2013

I was sent an e-mail asking if I wanted to speak with a salesperson while I was there about a trade in I replied yes and was not contacted by anyone while I was there. Why bother to send the e-mail if it will be ignored more
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sales 11/25/2013

I have now purchased 2 vehicles through Bill Swartz. He has been a pleasure to deal with and I would recommend him to friends. more
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Service and Professionalism 11/21/2013

Great Attention to detail more
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Blaine did an excellent job. 11/21/2013

Blaine did an excellent job. more
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Responsive to my needs. 11/21/2013

If my cargo caravan isn't on the road...I'm not feeding my family. I called from the tow truck to let you know I was coming. With the size of your service facility you were able to secure the necessary parts, complete the repair, and have me back on the road the next morning. Great job! Thank you! more
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They go above and beyond every time! 11/20/2013

It's wonderful to have a company that cares about providing great customer service these days. The staff goes above and beyond to make sure my jeep as well as myself are taken care of from sales dept all the way to service and body shop. Shannon is always so polite on the phone and will make sure everything is take care of no matter what the issue is and in a timely manner. Chris was wonderful providing me with updates allowing me to know exactly what was going on with my jeep! My experiences have been great each and every time. All the staff has made me feel as if my jeep is a top priory even if just coming in for an oil change. more
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Owner Message

  • Towne has been a family-owned and operated establishment in Western New York since our doors first opened in 1969. We pride ourselves on providing a personal approach to sales and customer service. At Towne, we deliver a no-pressure, low-key approach to sales that provides real savings and makes car buying easy.

    Please feel free to call or email us with any and all inquiries you may have and we will be happy to answer them. We look forward to hearing from you today!

Additional information
  • Hours: monday: 08:00-20:00, tuesday: 08:00-20:00, wednesday: 08:00-18:00, thursday: 08:00-20:00, friday: 08:00-18:00, saturday: 09:00-17:00
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