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Tom Drexler Plumbing, Air and Electric

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2232 Bardstown Rd
Louisville, KY 40205

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(502) 456-5982
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Reviews
( 365 )
( 27 )
( 5 )
( 1 )
( 4 )

Best

I had great professional service from Lee and his two fellow assistants. They were very professional and detailed with me in regards to their service and showing me the equipment ...

Worst

Do not patronize Tom Drexler electric. If you call them, they won't tell you what a service run costs and they won't tell you their hourly rate. They say they operate "by the jo...

Editorial review from Citysearch 1/21/2017

Josh repaired a gas leak. He was extremely professional, competent, knowledgeable and efficient. He explained each step in the process and answered all of my questions. He is a credit to your company! more
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Editorial review from Citysearch 7/19/2016

Rob and Tyler were very professional and personable. They wanted to make sure that we were completely satisfied with the job when it was completed. Their attention to detail was excellent and they fixed minor problems along the way. more
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Editorial review from Citysearch 5/26/2016

My professional today was Brent Graham. Brent was professional, courteous, and efficient. He performed a tune up on my A.C. in a timely manner and was eager to answer any questions that I had. This young man is a credit to your company. more
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Editorial review from Citysearch 4/20/2016

I Give my thanks to Jeremy.\r very professional, curteous, and knowledgable.\r Will keep using Tom Drexler services\r Frank Elliott more
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Editorial review from Citysearch 8/15/2015

My confidence in Tom Drexler Plumbing is growing with each job completed for me. After catastrophic flooding in my basement from this summer's sudden, heavy rains, Jeremy Elliot came to diagnose my problems and add his expert opinion. He took the time to explain my situation and my needs thoroughly. I can tell when a technician is really intelligent by his or her ability to diagnose a tricky problem. Jeremy did that at every step of the way. He even figured out that the reason my ejector pump was going off in the middle of the night was because my basement toilet was leaking. He was right because he fixed the leak and I wasn't awakened last night by that horrible noise the pump makes when the door closes. I also want to acknowledge the friendly and helpful service of Michael Hines who assisted on this job. more
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Editorial review from Citysearch 6/4/2014

John B. came out to my house this morning at the time the appointment was for. He was professional. As we talked about the work I was interested in having done he explained everything to me as well as showing me the problem areas with my plumbing. John wrote up an estimate with the different options I had for the work to be done. I think John did a great job and I would recommend him. more
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Editorial review from Citysearch 9/26/2012

Michael did a great job. He was professional, personable and timely. I would recommend this technician more
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cordial, friendly, and professional 8/10/2011

Just a quick note to say thank you SO much for your quick response time, both for my request yesterday and my original request regarding the kitchen sink. Mike was cordial, friendly, and professional during his initial visit, as well as his visit today. I'm very appreciative of his courtesy. I am also grateful for the professional and speedy handling of this whole matter by your company. If you need another testimonial, please let me know! more
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convenient and fast 8/8/2011

Not sure what cause me to seek out Tom Drexler Plumbing, but I'm glad I did. Your website was informative and the ability to schedule my appointment online was convenient and fast. Your information calls were appreciated. more
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We had a great experience. 8/2/2011

I thought you might be interested in my first experience with Tom Drexler plumbing. Chuck arrived at my house at 8am just as I had requested. He was courteous, knowledgeable, professional, and quick. In one hour, he replaced my garbage disposal and fixed my bathroom faucets, which to my embarrassment was something I couldn't figure out how to do in two or three attempts. more
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The two gentleman did a great job. 7/28/2011

Just a short note to thank you and the two gentleman that did the plumbing work in my basement on Tuesday. The two gentleman were very professional and did a great job. No one would have even known I had plumbing work done as they left the basement in better shape actually than it was before. Both men represented your company extremely well and I feel very confident in referring Tom Drexler Plumbing to everyone I know that needs plumbing work. more
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I would strongly recommend your company 7/25/2011

I am writing in regards to the plumbing problem we had. The following people were very helpful and did a terrific job. First of all Richard always acknowledges my phone calls and is efficient in sending the right person. We dealt with Brian, Jim and I think Jason. All of the people were so willing to please and that means a lot to a customer. I feel that it is important to recognize a company and the people that work there when a job is well done. I would strongly recommend your company to my friends. Thanks again for serving the community in a positive way. more
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I would recommend your company if anyone asked me 7/20/2011

Your company recently did some bathroom work for me and I am writing this letter to let you know that the two gentleman who did the work were very courteous, very thorough, taking the utmost pride in the job they were doing, and were very professional. Having just moved to Lousville from Alexandria, Virginia, and not knowing anything about any of the professional companies here, I just took a chance on your company and it really worked out. Your company would be the first that I would recommend if anyone asked me. Thank you and your employees for being so considerate and professional. more
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He was very pleasant to have working in the house 7/18/2011

I just wanted to thank you for the work you did on my house, running new gas lines and hooking up my gas logs. I'm sure you are aware of what an asset Jerry is to your operation. He worked practically non stop the minute he got here, I'm no plumber but I can recognize a neat job when I see one. He was very pleasant to have working in the house for two days and seemed very conscientious of what he was doing. more
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We are very pleased with the work they did 7/15/2011

We'd like to thank you for sending us very competent workers to remodel our bathroom. They always answered our questions courteously and knowledgeably. We are very pleased with the work they did and wanted to let you know. more
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great service 7/10/2011

i called, they came. the service tech was on time and professional, he did what was needed in a timely manner. he even suggested that if i needed any thing else, tell him while he was here and he would take care of it,that way i , would not have to pay for another service run. that is service beyond what's expected more
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Thank you! 7/7/2011

I just wanted to take a few minutes and ""Thank You"" for the job done. The quality of your companies work is easy to see and I look forward to having your assistance on my next project. more
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Great quality of service 7/1/2011

Technitian was friendly and prompt. Showed up actually earlier than promised. He checked out the problem, offered other alternative services (which I declined with no pressure from him), got the tub drain working in less than 10 minutes. He emphasized the price special and presented me with the bill - all in less than 30 minutes. The drain works fine. Thanks for the service. more
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great service 6/30/2011

I called. They came. Our service man was both profesional and polite. Even offered his serives on antthing else he could do, so i would not to pay for another service run. that's above what i expected. more
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Just Fantastic! 6/27/2011

The folks at Tom Drexler Plumbing were a pleasure to work with. I had bought a house and the sellers were supposed to get a plumber to look at a particular sink because it was not draining. They did and it did not fix the problem. I had these guys come over to replace the shut off valves in the basement and we got to talking and I happend to mention it. He said he would take a quick look and I kid you not within about 45 seconds the sink was draining like a champ and still works great. Along with the valves they replaced. You know the price up front, no questions asked. Another plus. I would highly recommend them. Fast, professional, fair priced, and do solid work. more
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