Would you leave your child here? No, No, and NO!!!!!!I
I boarded my three dogs there. My three year old Maltese died at Springdale Kennels. NO explanation given. My English Bulldog had green mucus coming out of her nose when we arrived to pick the dogs up. NO explanation given.
One dog out of three survived Springdale Kennels unscathed!!!!!!
They have a Vet. on-call. He is ONLY on-call for emergencies. Apparently, he was NOT phoned in time to save my Maltese (who was healthy going in, but dead coming out.) NO explanation given, as to why the Vet. was not called sooner!!!!!!!
I felt like I lost a child, and there was NO one to say, ""I'm sorry for your loss.""
This establishment needs to re-evaluate why they are in business. Are they doing a service or dis-service to the public??? ALL pets deserve to be treated like our loved ones.
If all this owner cares about is making money, then please find another kennel that will take PROPER care of your pet.
I am writing this review so that YOU do NOT suffer the heartache that I did. Find a kennel with a web-cam. Watch how your pet is being treated. I cry everyday for my Maltese, because NO explanation was given!!!!!!!!
BEWARE of Springdale Kennels. If you love your pet, BOARD ELSEWHERE. DO NOT TAKE THE CHANCE OF COMING HOME TO FIND THAT YOUR PET DIED WHILE UNDER THEIR CARE. They do NOT give explanations!!!!!
REMEMBER.....the so-called nice people ""up front"" still take orders from the callous owner who puts making money in front of taking proper care of YOUR pet.
Hurt the owner where she will feel it most----her deposit slip!!!!!!
I am sure there are other pet owners out there that need to come forward, if you have had a similar incident. Call Animal Control, the Better Business Bureau, and the City of San Jose. If there are enough complaints, something WILL be done. Contact me through this review, and I will share your complaints with the judge. (My Maltese meant the world to me. She was my comfort dog when my mother died. I am taking off work and taking Springdale Kennels to court.)