Sheraton Memphis Downtown Hotel

If I had to choose in staying in a hotel while I visited Memphis without knowing anyone, it would be here at the Sheraton, they are a... more

Enjoyed my stay here. We rode the trolley and it was in walking distance of Beale street. Made for a nice walk at night! more

No one has reviewed this Hotel since 2010! WTF? I kow the answer! No one has used CitySearch since 2010. What a shame! Pros: null Cons: null more

When my husband & I went to check into this nice hotel. we found out that the group that I had made the reservation thru -- NEVER SENT THE RESERVATION THRU TO MEMPHIS MARRIOTT DOWNTOWN!!!!!!!!!!!!!!!!!!! we had no place to stay. The Marriott,unfortunately for me- good for them, was totally booked solid. The wonderful TIA at the front desk was wonderfully patient and helpful!!!!!!!! She did all she could to try to accommadate us, even went the extra mile to find the phone number for the jerks I made the reservation thru. She was great. I hope that this note will somehow find its way to "the powers that be". I can not explain adequately how calm and professional she was with me. THANKS TIA for all your kindness and professionalism! Sincerely, Mary Stover Pros: Exceptional calm - even though I was next to freaking out Cons: none more

Great customer service and wait staff. It is a great location from the Convention/Cannon Center. Very personable staff. Every compliant handled with a smile and immediately. Ms. Johnson was always helpful if I needed to know somewhere by to go for sights, foods or shopping. Pros: Great ambience, great restuarants and service. Cons: I can not afford to live there forever. more

A very nice weekend spent at the Marriott. The rooms were very nice and the staff was always close-by to monitor our experience. It was a VERY HOT weekend and the inside of the lobby heated a lot during the day, but the whole town was sweltering. thanks Marriottt! more