..and she's also capable! We bought our current home at the border of Ravenna/U-District (which was by no means a high-commission material in today's Seattle real estate market) with Sharilyn. We found her by stroke of luck, considering we were doing it long-distance, but she was nothing but accommodating and courteous at all times. She always got back to us right away, and she worked with our impossible time constraints, always smiling.
She's one of those real people - she's also a lifetime northwestener and she knows different areas very well. She can tell you what kind of price fluctuation you can expect from each area/property as well as pros and cons. She'll also notice little things about a property you may overlook. The home buying experience can be grinding, but since she was so easy to get along with, it was actually fun looking at homes with her - and you can laugh at bad flowery wallpapers together.
She also seems good at building quick rapport with the seller's agent or other involved parties, which I believe is a plus when you start the negotiation. And she can be assertive on your behalf when she needs to, from the buyer's point of view.
Her aftercare was good, too - it wasn't like "oh, your deal is over, goodbye, I'll send you Mariners' schedule on a postcard and a magnet from time to time". She never seemed bothered when we would call and ask additional questions, and even after a while, she dropped us a note (with a Starbucks gift card nonetheless) saying, "look, a similar property in your area sold for this much - prices are going up!" to make us feel better about our big purchase.
Some popular real estate agents can become unreachable with lots of assistants and such, but with Sharilyn we feel like we've always got a friend in real estate (but not dull like Tom Shane), just a phone call away. Highly recommended.