Santa Fe Air Conditioning & Heating

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1100 East Santa Fe
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Gardner, KS 66030

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(913) 738-7293
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Reviews
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Best

Six months ago, we moved into this home. The AC unit was new but the furnace was 22 years old. When we brought Santa Fe in to do the semi-annual checkup, it was determined that ...

Worst

All reviews seem positive

Smooth Installation 12/16/2019

Six months ago, we moved into this home. The AC unit was new but the furnace was 22 years old. When we brought Santa Fe in to do the semi-annual checkup, it was determined that the old furnace was so broken down (the service guy was great too) it was producing trace amounts of CO and was clearly going to get worse. Marco and Brad (I THINK) came out to install the new furnace and they did a very quiet and quick installation considering how complex the install was. They cleaned up very well and everything looks and sounds great. We have used Santa Fe for decades and they always do a great job. more

Tyler Israel's Review 10/23/2019

I just had a furnace check today from Tyler. As I am new to this community and this home and its heating and air conditioning units, I really do appreciate all of the helpful information that Tyler has given me. He is a very friendly and courteous young man. Thank you for employing him. He is an asset to your business. more

John H did a great job. 5/6/2019

John H did a great job. John spent a lot of time diagnosing my air-conditioner. He explained all repairs thoroughly. And made sure that I was satisfied with everything. I highly recommend John. more

Service Call-11/28/18 12/1/2018

My furnace was not heating as expected. Mark explained the issue which was a bad sequencer. He also explained how it function which was appreciated. He was very courteous and personable. I have never been disappointed with the service and responsiveness of Santa Fe Air. more

Furnace Tune up 11/26/2018

Ian was very polite and did a wonderful job tuning up our furnace. He explained everything he did during the checkup. I am very pleased with his workmanship! more

Mike Charlson 11/14/2018

Mike was professional and courteous throughout the two calls it took to complete the service. He initially did the initially install a thermostat to get the furnace to work and did the maintenance check before he. proceeded to check the attached support systems - humidifier and condensate pump. Finding that the pump was not working. Mike is a thorough and competent technician whom I trust and recommend. more

Awesome 11/14/2018

You all are amazing, every time I call or stop in! You are friendly and always come as soon as possible! You are so reasonable and fast. You installed my heat pump several years ago, and it works great, but needs attention now and then. Mark was so nice, explained everything, and was in and out in no time! Whoever answered the phone yesterday was so caring - she even explained how to put the heater into emergency so we wouldn't freeze until morning when they got there right at 8AM! Its getting hard to find good service and good people. You are appreciated, and thank you! Karen more

Mike Charlson - Santa Fe Air 11/11/2018

Always very polite and on time. Takes care of my furnace and air conditioning. Lets me know if I need a new part or if there is a chance that a part might be going out soon. Never tries to push sales. Very honest about necessary service. more

service 11/9/2018

Mark Wingren was very helpful and showed a lot of patience in trying to diagnose a problem with my furnace. I would strongly recommend Mark if you are in need of having your furnace serviced. more

Marco Mazo Installation 9/14/2018

Marco was outstanding. Answered all the questions I had in a way I could understand and had an outstanding attitude. The newer heating unit was a little bigger than the old one but solved the problem quickly. Kyle who was working with Marco took care of the AC unit and was installed better than the old one. I would recommend them both to put in a new ac/heater more

Great Service 9/12/2018

I called Santa Fe Air about having a humidifier installed. The price was very reasonable and the service by Brad H was wonderful. He was on time and took time to answer all my questions. more

Great and Fast Service 9/11/2018

Tyler did a great job and identified the issue within few minutes. I appreciate the fast service. more

Mike C. Tech 9/3/2018

Mike C. fixed my A/C on Labor Day weekend. I had a refrigerant leak which took 3.5 hours to ascertain problem, locate, drain system, repair leak, and recharge. During that time Mike was professional and courteous. He answered all my questions and explained what he was doing as he went along. He had a wonderful work ethic, monitoring and checking as he went along; saying he wanted the job done right so he or someone else would not have to come back. He also diagnosed that the outside fan motor's bearings were going and would leave word for someone to order a new motor on Tuesday. I am very please with Mike's work and Santa Fe Air! more

Entire HVAC unit 8/23/2018

Marco was clean and efficient. He and Kyle did an excellent job. more

air conditioner checkup 8/21/2018

very professional. Was thorough and careful not to track any dirt in the house. Explained everything. Would definitely use again. more

Mark W - tech at Santa Fe Air 7/11/2018

Mark W was an awesome tech. Made absolutely sure that everything was fixed correctly. We had no air and were completely iced up. We got thawed out and then he checked absolutely every single thing. We are now cool and comfy. more

Great customer service 6/29/2018

Serviceman prompt and courteous. Great communication and provided thorough service as expected. more

Santa Fe Air Review 6/29/2018

GREAT SERVICE from Mice C! more

A/C CHECK UP 5/24/2018

MIKE DID A GREAT JOB. VERY PROFESSIONAl. pleasant personality and very thorough. I highly recommend Santa Fe Air and ask for Mike. more

Mike C at Santa Fe Air 5/14/2018

Mike C was fantastic............he came on Mother's Day late and fixed our AC unit as it was 90 degrees in the house. Professional, friendly and won our business forever. more
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