I've been a customer since I bought this house 3 years ago. I'm not big on service contracts, but I reluctantly agreed. I have to say that the service contract HAS come in handy. They have performed regular annual maintenance on my furnace twice (at no cost) and recently did a $500 repair at no charge because of the service contract. Despite my doubts about bio-fuels as a truly sustainable alternative to oil, I appreciate being able to select the bio-diesel mix as an option for now. I also really like the office staff. They are super friendly, efficient and organized. I like being able to pay my bill from their website with a credit card. The techs have always been prompt, respectful, and appear to be competent. Overall, great service and highly recommended.
more