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Rock Solid Imports - 2 Reviews - 1701 Quincy Ave Ste 11, Naperville, IL - Mining Reviews - Phone (630) 428-0428

Rock Solid Imports

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1701 Quincy Ave Ste 11 (at Quincy Ave and Odgen Ave)
Naperville, IL 60540
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(630) 428-0428
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Rock Solid Imports - Naperville, IL

Reviews

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Best

We just renovated our kitchen and hall, and working with Mark was such a relief. There are so many decisions and they all seem to blend together, so when it came time for the fl...

Worst

All reviews seem positive

Editorial review from Citysearch 3/18/2014

I was very impressed with the selection they had available and mosaics to match up with the various colors. Mark was extremely flexible to accommodate what I needed for a custom shower project. We priced and reviewed quite a few places around Naperville area, and Mark was by far the best products and price we came across. Would defiantly be the first place we'd shop for our next project. We came in looking at different marble selections and ended up switching to Travertine due to the selection and options worked best for us. We went with a varitiey of 18""x18"" 12x18 6x6 for a custom shower, and 8""x16"" pattern with accents for the flooring. Couldn't be Happier with our choice! more

Editorial review from Citysearch 10/3/2013

Rock Solid provided a great selection at a great price and with great service. I under ordered the amount of 12X24 travertine tiles I needed for my job. When my installer called to inform me I was short, Rock Solid said they didn't have any more in inventory. Mark from Rock Solid called a competitor who had 18X24 tiles from the same quarry so he bought the stone, cut them to size FOR ME and then got them to my installer within hours of the installer running out of product so my project could finish on time. He then charged me his discounted price for the stones he bought from the competitor and didn't charge me for cutting them down! Marks granite fabricator/installer came to my house at 8 PM to make the original measurements to insure our installation deadline was made. Every phone call, email and text was returned. When I received the invoice, I was happy to pay the bill! more

Editorial review from Citysearch 8/20/2013

Our decision to use Rock Solid Imports for granite installation was a NIGHTMARE. We had a basement project which included granite installation in the kitchen/bar area. This company held up our entire project. The initial installation was terrible and the installer left without even finishing the project. The owner of this company, Mark, did not return phone calls and did not act in a professional manner. We paid 100% up front and had a credit due back to us of over $1000 at the end of the project, which we never received after multiple requests. more

Editorial review from Citysearch 9/27/2012

I would AVOID this business. I unfortunately had probably the worse customer experience ever with Rock Solid and Mark. Inability to meet multiple promised timelines, complete lack of communication in getting back to me with status or any feedback. The price was good but the delays, time & project mis-management, and horrible customer interaction and delivery set my whole project back months. You can find similar pricepoints from other suppliers and avoid the headaches from RSI. I know other customers and suppliers who have said they had the exact same problems I had, so I was not an isolated case. more

A great relief working with Mark at Rock Solid 11/15/2011

We just renovated our kitchen and hall, and working with Mark was such a relief. There are so many decisions and they all seem to blend together, so when it came time for the floor, Mark had so many pictures and examples of completed jobs with different tile and countertops it made the toughest decisions easy. Ordering and delivery was simple and the travertine is gorgeous, and he recommended granite to compliment the floor and the end result is spectacular. Thank you Mark and Rock Solid!! more

Found the Right Stone! 10/31/2011

After an extensive search for a specific travertine, we found what we were looking for at Solid Rock Imports. As this is going in our entire house and I do not live in the Chicago area, I was nervous about placing such a large order. I went to IL to look at the stone and Mark was very helpful. We ended up ordering the stone and everything went as planned with the delivery. It looks great and we have received numerous compliments on the quality and unique look of the stone. I would highly recommend Rock Solid Imports! more
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We Bring The Quarry To You!

Owner Message

  • Stone. It's the exclusive focus of our business. More than that, it's our passion. And it's a passion that we share with many businesses and individuals. It's easy to understand why. With its natural beauty, timeless appeal and durability, stone has the potential to transform a space or structure into a work of art. Previously, stone products may have seemed too difficult to come by, or simply out of your reach. Not any more. Our goal is to see more homeowners, builders, architects and designers incorporating stone into their projects, so we're committed to helping you make that happen ? successfully. We offer an unparalleled in-stock selection of high quality stone offerings from around the world. And with quarry-direct pricing, you?ll find that you can work with stone products at prices less than wholesale, and often less than rates for ceramics or porcelains.

Additional information

  • Hours:

    Mon-Fri, 8am-5pm Evenings & Weekends, By Appointment
  • Payments:

    Master Card, American Express, Cash
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