DON'T TRUST ANYTHING THEY TELL YOU! I had a specific bike in mind that I was coming all the way from Chicago to see. I called ahead of time right before I left to ensure that this particular bike was still available given that it's a 2 hour drive EACH WAY. Rick answered and confirmed SEVERAL times that the SPECIFIC bike I was interested in was indeed still available. I even stressed to him that I was traveling a long distance to come see this particular bike and he assured me it would be available for me to see when I arrived. Well, fast forward two hours... I arrive to find there is no such bike available and everyone working is well aware that it had been sold, except Rick, who was conveniently no where to be found. Not only that, but there was no such bike on the premise, so it is safe to assume that ROAD TRACK & TRAIL OF BIG BEND, WI 1. Blatantly lied to me on the phone or 2. The bike never existed in the first place. Either way, this company showed complete DISREGARD for my time and then had the nerve to try and get me to stick around, wasting more of my time, to look at the old, dusty, dirty, bikes that I had no interest in. All in all, I am APPALLED by the fact that a company this poorly run is still in business. BEWARE when dealing with this establishment. From my experience, THEY WILL TELL YOU ANYTHING JUST TO GET YOU IN THE DOOR. Bad move on their part, because I came ready to buy. Not only did they lose a valuable customer today, but also, word of mouth travels fast. TAKE HEED, Road Track & Trail has deceitful business practices and are not to be trusted.
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