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Road Track & Trail LLC

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W228S6932 Enterprise Dr
Big Bend, WI 53103

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(262) 662-1500
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Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Road Track & Trail LLC - Big Bend, WI
Reviews
( 35 )
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( 1 )
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Best

I recently bought a snowmobile and after only 300 miles i had a major break down. The snowmobile was brought back. Road track and trail stood behind the sale and reimbursed me for...

Worst

The bike is awesome and the price was good, however customer service was the worst experience ever. The salesman, Rick, did not return calls or send additional photos as requested...

Editorial review from Citysearch 8/18/2016

I could not be happier. They made sure that the bike I landed on was sound. Definitely recommend that you buy your next pre-owned bike here. more

Editorial review from Citysearch 7/28/2016

I wanted to thank you and scott for all your help. This is a very nice bike and priced excellent. Runs Great. And is a amazing ride. I can't wait for its may voyage today. You and scott went above and beyond to help me out!! I look forward to years of enjoyment on this ride. Also thanks Adam for all his help as well more

Editorial review from Citysearch 5/26/2016

I bought my Suzuki ATV in March and she is still running strong. Thanks guys. more

Editorial review from Citysearch 5/20/2016

Very helpful and quick process, they did a wonderful job. more

Editorial review from Citysearch 5/12/2016

Rick is awesome. Very knowledgeable. more

Editorial review from Citysearch 5/5/2016

Rick was great! Very knowledgeable and helpful. I really appreciated the time he took to help me. more

Editorial review from Citysearch 4/29/2016

Service was fast and all my questions were answered. Great atmosphere as well. more

Editorial review from Citysearch 4/13/2016

I drove a long way and the quad was just as promised! Great people to deal with. more

Editorial review from Citysearch 4/12/2016

DON'T TRUST ANYTHING THEY TELL YOU! I had a specific bike in mind that I was coming all the way from Chicago to see. I called ahead of time right before I left to ensure that this particular bike was still available given that it's a 2 hour drive EACH WAY. Rick answered and confirmed SEVERAL times that the SPECIFIC bike I was interested in was indeed still available. I even stressed to him that I was traveling a long distance to come see this particular bike and he assured me it would be available for me to see when I arrived. Well, fast forward two hours... I arrive to find there is no such bike available and everyone working is well aware that it had been sold, except Rick, who was conveniently no where to be found. Not only that, but there was no such bike on the premise, so it is safe to assume that ROAD TRACK & TRAIL OF BIG BEND, WI 1. Blatantly lied to me on the phone or 2. The bike never existed in the first place. Either way, this company showed complete DISREGARD for my time and then had the nerve to try and get me to stick around, wasting more of my time, to look at the old, dusty, dirty, bikes that I had no interest in. All in all, I am APPALLED by the fact that a company this poorly run is still in business. BEWARE when dealing with this establishment. From my experience, THEY WILL TELL YOU ANYTHING JUST TO GET YOU IN THE DOOR. Bad move on their part, because I came ready to buy. Not only did they lose a valuable customer today, but also, word of mouth travels fast. TAKE HEED, Road Track & Trail has deceitful business practices and are not to be trusted. more

Editorial review from Citysearch 4/6/2016

This is the 3rd snowmobile I have bought from the due to the great prices and excellent selection. more

Editorial review from Citysearch 3/29/2016

Brad was very friendly and the way a salesman should be. Good job! more

Editorial review from Citysearch 3/9/2016

Ryan went out of his way to help me get the bike I was looking for. I would send my friends here for a great deal. more

Editorial review from Citysearch 3/4/2016

Salesman was very nice and helpful. more

Editorial review from Citysearch 3/1/2016

Road Track and Trail is a great place to buy. I was very pleased. more

Editorial review from Citysearch 2/19/2016

I greatly appreciated the help. Brad was a big help in helping me find the right bike for me. more

Editorial review from Citysearch 2/9/2016

The salesman was great, and quick to inform customers. more

Editorial review from Citysearch 2/2/2016

Outstanding customer service at RTT. more

Editorial review from Citysearch 1/26/2016

I had a wonderful experience at RTT. Everyone was very helpful. more

Editorial review from Citysearch 1/20/2016

Very happy with the service, better than expected. more

Editorial review from Citysearch 1/13/2016

Thanks Rick for helping me pick out my first bike. Love it! more
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Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Road Track and Trail began with just Nick in 1999 (sales, wrench, buying, etc). We started very small and we have grown our repeat customer business over the years. Now we are one of only a few stores in the nation to have over 500 preowned bikes on the floor at all times at our Big Bend, WI dealership. Hard work and customer service are the root of our success. "I remember my first year in biz selling 276 bikes by myself and now we sell over 2700 units each year" Nick said, January, 2012.

Owner Message
  • <p>We are the Nations Largest Preowned Motorcycle Store.&nbsp; Over 500 Preowned in stock.&nbsp; Many of our new customers are in awe when they walk in the front door.&nbsp;&nbsp; We also were 6 time winners of the Top 100 Dealers on 2010 thru 2015.&nbsp; In 2011 and 2012 we were awarded the "Best Independent Dealer Award" .&nbsp; Featured in Dealersnews Magazine and MPN Magazine.</p> <p>Established in 1999 by Nick Rank. The store has grown from just Nick to now over 40 employees on hand.&nbsp; The largest percentage of our new customers comes from referral from our current &amp; past customers.&nbsp;&nbsp;</p> <p>Any compliments or suggestions can be directed to Scott Wegner our store manager , Tom Bradford our sales manger , or Stephen our parts &amp; service manager.</p> We are an authorized Arctic Cat Dealer..

    We buy and sell Motorcycles,ATV's and Sleds.  We have 10 mechanics on hand.  We sell all preowned brands,  Honda,Yamaha,Suzuki,Kawasaki,Polaris,Triumph,BMW,Arctic Cat,Skidoo,Ducati,Aprillia,KTM and many more.  We also sell aftermarket parts, jackets,and a super wall of helmets.  Icon,Shoei,HJC,and SPY Optic.

    Financing is Available - we have 2 Full time F&I managers to assist in your financing needs.  

Additional information
  • Hours: Mon-Thu 10am-7pm, Fri 10am-6pm, Sat 10am-3pm
  • Payments: American Express, Cash, Discover, Master Card, Visa
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