Decent Mexican food is hard to come by in Honolulu. I've been to a great many Mexican restaurants in my quest to find comida sabrosa. Quintero's was by far the worst. It was the most bizarre and uncomfortable dining experience I've ever had.
I'll explain. I've been in the restaurant business for over 10 years, so I understand it intimately. I'm very sympathetic to the plight of an establishment because I know all of the things that can go wrong, both in the front and back of house. However, I have no way of explaining how so very much could have gone so very wrong in this pitiful place. It was as if I'd stepped into The Twilight Zone.
The menu invalidated any claim of authenticity as it was peppered with misspelled words, in English and Spanish (I'm fluent in both). The wait staff consisted of one incompetent and painfully slow server, who had only four other tables.
The service was comically bad-- easily the worst I've ever experienced. The beverage I ordered never arrived. Almost 20 minutes passed before our food order was taken. The food took an inexcusably long time, so long in fact, that I had to assume it had been forgotten about. In total, we were there for two dragging hours. We should've gotten up and left, but our morbid curiosity urged us on.
Even the music was unsettling. We heard the same bad Muzac rip-off of a Gipsy Kings song FIVE consecutive times. Somehow, it had gone unnoticed that the song was on repeat. Quintero's has an ambiance only David Lynch could appreciate.
The food was atrocious. I ordered enchiladas. Oddly, the salad that came with it was encroaching on the enchiladas and had been so drenched with dressing that my bland enchiladas were literally swimming in Italian dressing. Revolting. I never asked for dressing nor do I like it.
Qunitero's was so hilariously bad that my date and I had to laugh to convince ourselves that we were still sane.
Quintero's is an insult to Mexican food and should be avoided completely.
Pros: Makes for a hilarious story. No place can possibly be strange or terrible.
Cons: Service, food, ambience, music
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