Our two year old spent a few months with them in 2010.
The sessions would start late, but end right on time. The practitioner wasn't patient with our kid, giving up on every activity very quickly. She would blame the kid after every session.
In their estimation, they didn't feel the kid was improving, so naturally we asked them to cancel the therapy, so we could find a different place.
To our surprise, they immediately became rude, and dug up the clause to show that we had to give them an advance notice - meaning we'd have to pay for a minimum of 4 more classes.
We can understand the presence of this clause to avoid empty schedules, but if you've already admitted that your therapy isn't working for the kid, shouldn't you waive such a requirement?
In effect, they asked us to pay for 4 more sessions, even though the sessions were not even going to help the kid. Sounded like a profiteering tactic to us.
As if this wasn't enough, here's the slap on the face. We told them that if we were contractually obligated, we'd just pay for the sessions, and just not show up, since the kid was not going to be helped anyway.
To our horror, they told us that if we didn't show up for the sessions, they'd charge us an EXTRA fee for not showing up.
So, we HAD to pay for the extra sessions that they TOLD US weren't helping, AND had to show up in person so they don't charge us extra.
Fortunately, we moved our kid to a different provider and therapist - and within 3 sessions, our kid had made a bond with the therapist, and now looks forward to the sessions, as opposed to being morose and aloof with the therapist at Progressive. And the difference in improvement week over week is stark!
In sum - it's clear that this is an institution all about money-making, and not interested in helping the kids at all.