I've gone to The Picture People many, many times. It is one of those hit and miss places. Sometimes you'll have a great photographer that does an amazing job, and other times, you won't. We had all our shots done by Deneka, but then she was promoted to a management position and couldn't snap pics any longer. After that, we just never had the same great service from another photographer. She did an amazing job with my kids. I did go back and beg and plead with her to take my kids photos and once again, they were amazing. :) We since moved and have not been back to the Picture People. My advice would be to not get too carried away with the pictures they show you... it all adds up SO quick!
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